The Richmond Apart-Hotel is a hipster hotel in St George's Quarter in Liverpool. This place has 1143 reviews and an average rating of 4.0 of 5. This is a rather good rating.
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Reviews from visitors:
Good value for money. Food very good. Friendly staff. Big rooms, rooms could do with an upgrade.
We stayed a weekend and have been back since. Originally we were disappointed, as the room we booked smelled of cigarette smoke. Considering neither of us smoke, we found this unbearable. The lady at reception didn't offer to change our room and didn't seem phased, so we packed our bags intent on leaving the next day. The gentleman checking us out dealt with the situation much better. Offered us free breakfast while he changed our room. Not only did we receive an upgrade, but a complimentary bottle of prosecco and handwritten apology. Far more than what we expected. A lovely touch. Nu Nu from the ( hope that's spelled right) restaurant also made our stay enjoyable! Lovely service from both him and Bianca, great conversation and made time for everyone even though he seemed flat out! Breakfast was brilliant. We look forward to our stays there now, as the service is exceptional
Great apartment woken by workmen though but lovely hotel super clean and comfy will stay again
I am so disappointed to have to post just one star and it's because of the staff who were very friendly and this is the first ever negative review I've given. Our room was very spacious but wasn't very clean so I gave everything a clean but no matter how much dettol spray I bought it couldn't get rid of the stench of smoke. It appeared to me and a few other guests that the hotel had homeless people staying there which I think is very kind of them but when I have to rush my children through the reception area because it is full of people off their faces! I didn't feel safe at all and I feel that they should let you know beforehand that this is happening as it's not exactly cheap. I strongly recommend that you avoid this hotel it's not suitable for families at all. I want to point out that the staff were great but the hotel was shocking!
My mum had to stay at the Richmond apart Hotel on Saturday the 19th and Sunday the 20th of December 2020, I do believe the room was very nice and they let her have her 14 month old puppy/dog stay on the Sunday evening. My mum had her laptop with her, so her pet didn't chew the lead one part was plugged in under the bedside cabinet and she put the other part of lead under pillow, and forgot them. She called the hotel as soon as she realised to be fobbed off Mon, Tues,Wed and Thursday that it wasn't in the room. It's like a homeless person shouldn't have a laptop and they won't need the lead or toiletries that were left there.
Address: 24 Hatton Garden, Liverpool L3 2AA Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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