Nice hotel in the middle of town by all the attractions. Staff where very friendly and attentive. Hotel was clean and the beds very comfortable. I'd say only thing I'd change is the fact there was only one plug socket so if I go to the Z Hotel again I would take a plug extension or double plug. There was a hairdryer there too which was good and kettle. The ensuite was nice but had frosted glass walls which I didn't mind. The shower was very nice and powerful. I would stop at this hotel again as slept like a baby and a great location.
I have tried to use your qr code to be able to tell you how fantastic our recent stay was at 30 James Street.
I would like to reiterate what I said to your Manager today, that your staff are a credit to you and hope that they would be rewarded on their professionalism, care and attention they give to your customers.
In particular Anthony, who went that extra mile to make our stay special and memorable. I will remember my 50th celebration weekend always, due to his happy and helpful disposition. Another special mention has to go to Will and Jonathan who also went that extra mile to make our stay special.
Thank you again guys, we'll definitely be back.
Fabulous Hotel. I booked this very last minute on a Thursday night after a change in circumstances meant I had to stay in Liverpool. The location was perfect for the Centre, the staff were extremely welcoming and helpful and the room was very comfortable. It’s rare I find a hotel with a bed more comfortable than my own but this place was a winner. I will 100% stay again when I go to Liverpool and would totally recommend to anyone.
Spacious and welcoming, payed £500 for 2 rooms for 3 nights in an outstanding room. Excellent service, amazing food and such good prices (especially in COVID).
Beautiful Beatles themed art in rooms.
Could not recommend enough, especially for Beatles Fans!
Can't wait to stay again :)
I stayed at the Malmaison Liverpool branch for 4 nights and can honestly say that it was one of the best stays I've had in a longtime. The service was exceptional and the amenities were second to none. The staff were also extremely helpful in particular Jodie who helped to make the trip one of the best I've experienced while staying in the UK. The service she provided always came with a smile and her local knowledge helped us pack in the most during our time in Liverpool. I would definitely recommend and will be staying here again 100%.
Had a lovely stay. rooms are spacious and bathrooms are really nice. breakfast, considering we are mid pandemic, was lovely. Did seem to depend on who you had as a server at the hot counter on how much you got given but what we did get was delicious. All staff were friendly and place was spotless. Actually, annoyed we still had to pay extra for a slot in the pool. Paying guests should have that service included. I understand the need to book it but 15.00 each for the pleasure on top of the room rate.
The DoubleTree in Liverpool lives up to the luxury one would expect from a DoubleTree. The hotel is both stylish and elegant. The lobby feels welcoming and upmarket. The welcome was warm, and the standard double room I had booked made me feel like I was being steeped in a little pocket of luxury.
The only minor downside was when I wandered into the hotel restaurant, after battling the Liverpool rain, with my rain-soaked jacket and backpack, I was told there was no soup when I asked the maitre D'. Unfortunately as I went to check-in to my room, I was annoyed to see a sign on the reception desk with today's menu.... first item: The Soup. This made me feel a little annoyed and unwelcome.
However this little misnomer aside. The stay was fabulous and the hotel was clean, luxurious and just excellent.
My partner and I stayed for his birthday and had a perfect stay! Josie on the desk was lovely and had great customer service skills. We both really need a night away together and we are both feeling super happy. We had a luxury hot tub room, comfy bed, very clean. Would love to stay another night! Only thing was the heating was on full and I was a bit chilly - take some warm socks if you get cold easily. The gentleman on the bar was in a good mood and very friendly too. Worth every penny!
Covid restrictions in place but didn't really affect my stay. Chosen time for breakfast was available at check-in. Room clean and tidy. Right opposite the lift but didn't hear any noise. Good selection available at breakfast - only wish the guests would follow the (clearly marked on the floor) one way system
Fantastic. Staff very helpful nothing a bother. Friendly and polite. Car park attendants lovely and polite. The restraunt manager absolutely brilliant. Warm, friendly and very very funny. Made our days spent eating there. Thank you all.....
Absolutely perfect boutique B&B finished with stunning interior design and artwork. Wonderful hospitality and incredible food - couldn’t have been better.
An amazing independent place to grab a bite to eat! The staff member on duty was really, warm and welcoming, and more than attentive to my needs, and she made suggestions tailored to my requests. A little out of the way of the hustle and bustle, so was not particularly busy at time of visiting. Food was cooked to perfection and could eat it again if I could! Reasonably Priced Too! Will definitely be coming back to this gem just a tad outside the city centre ❤❤
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Nice, new apartment hotel. Really good value (under 70 quid) and location is great. No on site parking but secure car park 4 min walk away. The finish is a bit low rent and a few things need snagging but for the price you really can't complain. Picture of bizzare extractor that vents back into the room attached for laughs.
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