Mercure Brighton Seafront Hotel is a hipster hotel in Brighton City Centre in Brighton. This place has 962 reviews and an average rating of 3.5 of 5.
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Reviews from visitors:
Great location, clean and spacious room
Seafront.....
You've walked past two track and trace signs and not scanned! Please do this immediately! - this was the welcome received at the brighton sea front hotel. Paper were shoved under our noses as the manager proceeded to outline all the rules. Without taking a breath my in laws (who are not tech savvy) were forced to download the app there and then. We were all completely shell shocked by the experience and still hadn't received the familiar pleasantries you expect when checking in to a hotel. Of course we all want to stay safe and make sure we follow the rules but the approach was completely unacceptable. The leisure and tourism industry has been hit hard by the pandemic and whilst I know things have to change, all efforts should be made to deliver an exceptional customer experience during these hard times.
The rooms did not match the quality of the hotel reception and bar. Despite having new furniture in the room, it still felt very run down. The bathrooms needs completely redoing. The toilet took roughly 5 minutes to fill back up! Overall disappointed.
Nice place but avoid at all costs 18pound a night to park wouldnt serve a full English before 8, staff rude
The location of the hotel was perfect, close to the pier (8-10 minute walk) but not too close to hear the hustle and bustle. The staff were amazing, especially Cat & her manager. They upgraded us since we are on our mini-moon. They were attentive, friendly and welcomed us with a smile. Parking is available on the property too (additional charge) which is very convenient. The character of the hotel is beautiful! Rooms spacious, bathrooms modern and very clean and comfortable. Couldn't fault it. We’d definitely stay again.
Address: 149 Kings Rd, Brighton BN1 2PP Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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