The most amazing, polite & helpful staff. phenomenal customer service! In the middle of the pandemic when everywhere you go staff says "sorry we cant!" these people were so helpful with our requests. the location is amazing. Rooms are so beautiful with high ceilings that it feels like you are at home and not in a hotel. Will defiantly come back again!
Absolutely stellar boutique hotel in the heart of Montreal's old town. Staff was super friendly and very professional making us feel especially welcome during our stay. Our stay was during the C19 era, so we were impressed with their cleaning processes and procedures. We felt 100% safe with their choices and frankly, it felt almost 100% normal. They switched to room service breakfast each morning which was lovely. The lattes made to order were an extra special treat. Without a doubt, this is our new go-to when staying in Montreal. Well done!
Charming hotel on one of the oldest streets in old Montreal just next door to Notre Dame Basilica. I stayed here for business. In between meetings I was able to check out the basilica which was a real treat. The hotel rooms were nice and spacious with a living room area, beds are comfortable and there are enough plugs and mirrors. The hair dryer was missing a piece and my hair burnt right before one of my meetings. I smelt like burnt hair for a solid 24 hours but the hotel was kind enough to send some wine to ease the pain. I think my hairs worth a little more than the wine but the gesture was appreciated. I would recommend this hotel, it was beautiful but I would definitely bring your own hair dryer!
Absolutely loved the hotel design and the artwork displayed throughout, especially the Warhol. The room was beautiful - didn’t have a view unfortunately. A very cool hotel. Plus it’s in Old Montreal, so the area is also great. Plan on staying here again if the opportunity presents itself
My experience at the Hotel Epik Montreal was magnificent this past February. The location in the heart of Old Montreal was just perfect - so close to restaurants and shops, but still within reasonable walking distance to other areas of the city as well as the Metro. Although a small boutique hotel, the Epik is big on exceptional service, old-world charm, and fine amenities. Staff were very knowledgeable and kind, and I especially enjoyed having breakfast available (the chocolate croissants - WOW). I loved my room and view, and loved the bathroom even more (so modern). I cannot wait to return again.
My wife and I recently stayed at this lovely hotel and truly had a great experience. The old timey feel of our room with exposed brick and large windows (which you can open for a nice breeze) coupled with the modern lobby was the best of both worlds in terms of comfort, function and style.
The French style windows allowed a gentle breeze into our room and the bed was very comfortable. The staff were friendly, genuine and accommodating to all of our needs. This made it difficult to leave. We had such a good connection with the staff and hotel that she returned a week later!
Staff took every precaution to ensure guest’s safety in terms of sanitization and regular cleaning.
The hotel is literally a few minutes walk from everything you want and need to do in old Montreal. We will definitely return to this new home away from home and can’t wait to experience old Montreal and Le Petit Hotel in the cozy winter.
Beautiful hotel. It’s hard to decide where to stay in Montreal with so many great hotels, but this one is perfect if you like a classic, older hotel. The rooms were beautiful and very clean. The staff was very nice.
This is my new favourite hotel in Montreal. The staff are so friendly and the location is ideal. The rooms are spacious and clean! The complimentary cold breakfast delivered to your door every morning was a bonus. It was a basket filled with fruit, yogurt, pastries and more-a great way to start the morning! The rates are cheaper than most hotels in the area. It is small, only 4 floors and quaint. The lobby and rooms are filled with art and interesting facts from the 50s and 60s. It was like a mini museum! Each room on our floor also had record players with vintage records that you could play! Such a nice touch! No complaints at all during our 3 night stay.
Absolute perfection. Excellent rooms, the beds and pillows are extremely comfortable, and the small touches make the experience memorable, like perfect music playing when you walk in..the staff are so kind and helpful. We will not stay anywhere else! Also Laurene was superb and went above and beyond. Merci!
We love the hotel and the service and normally I would not give a five-star review given the fact that I lost an entire night of sleep due to noise and partying from the room next door. However it was handled so well with a friendly smile a small credit and a late checkout which turned a potential poor experience into a very positive one. Great service great Hotel great location and great location for walking I would totally stay here again.
Tom and Michael were exceptional staff and were AMAZING towards us. The second we step foot in the valet parking Tom took care of us like we were some VIP clients! Haha and Michael was amazing explaining the hotel and Old Montreal. The rooms were clean and the views of the Old Port were phenomenal.. The rooftop terrace was stunning views at night! I would 100% go back there again.. I can't wait to come back.
Warm and Cozy place.Right next to the Saint Paul Street. Enjoyed my 2 year stay there. Experience the old Montreal ambience.Adrienne Couture is really nice and helpful.
We recently stayed at the beautiful hotel Monville and had the best experience from the moment we booked , with Abir , to the very end! The staff was attentive, polite and had impeccable service! We even got to use their robot!
Definitely not our last stay at this high tech and modern hotel!
I have never wrote a review for anything but I had to for this. Maison Saint Vincent exceeded all of our expectations. Spotless clean and bright. The check in/out was a breeze. It felt very safe and we had more then basics! (Robes, slippers etc) Very appreciated.
I’m very grateful that I was able to afford this quality due to the amazing value for the price. The decor is exquisite, they gave good thought to functionality as well, Great attention to detail.
Best place I’ve ever stayed for the price to be honest.
The only thing I could think of .. is it’d would be nice to have luxurious rooms with bathtub .. for something like a romantic trip but that may not be their audience and that is fine. Do not hesitate to book. Thank you very much to the entire team !
In the middle of this pandemic, we decided to make a getaway with the offer room + private dinner in room at W&G. It was an extraordinary experience from my arrival at the hotel. Thank you Fernando for your extraordinary service during the private dinner and thank you for respecting all sanitary regulations.. you made the difference!!! .
Thanks to all the hotel and SPA team and it was an incredible and recommended experience.. Thanks
High customer focus, great attention to detail, the team always followed up with us for any requests. The team made everyone feel welcomed, including our 2 dogs, they had a water bowl set up for them!
The W in Montreal is a beautiful luxury hotel offering a fine balance between modern decor and the high quality service you'd expect from a Luxury hotel.
We were impressed with their Covid19 policies and the 3 day gap in between room uses. This policy really helped us feel safer during our stay. The room service for things that would typically be in your room was extremely fast and the check in and checkout was also very quick and effortless.
The only thing I wish they had was a pillow menu, as the ultra soft pillows aren't the best for every traveler.
Overall very satisfied with the service, ambiance, room, and location.
Minimalist hotel from the room to the service. Bathroom and shower small and have the sink in the middle of the room. Bed quite comfortable but cold room. Excellent pool and steam room. Parking is ridiculously expensive; there are better value hotels in Montreal but if you get a good rate, it’s worth it for the pool and if you have a high floor.
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