W Montreal is a hipster hotel in The Underground City in Montréal. This place has 1049 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
As a titanium elite member with Marriott, I generally know what to expect at hotels. I am familiar with the W brand, which is why I chose this property for my holiday this summer. The service was basically non existent, but they use COVID as an excuse. There's a letter in each room outlining which services are available, including housekeeping but in reality, none of it is offered. I stayed for 5 nights and despite the hotel offering housekeeping, they refused. The breakfast also wasn't available since the restaurant was closed, but they opened at night for drinks and appetizers. Seems like they're just not wanting to serve breakfast since it's free.
The only real benefit of this hotel is the location. The metro is right across the street in Victoria Square and it's a short walk (uphill) to Rue St Catherine. I will give them another chance once the pandemic is over, but decided to stay at the Renaissance when I last visited Montreal instead (much better experience, they have breakfast and a great happy hour, and the location is even better. All that, and at a lower price as well)
The W in Montreal is a beautiful luxury hotel offering a fine balance between modern decor and the high quality service you'd expect from a Luxury hotel.
We were impressed with their Covid19 policies and the 3 day gap in between room uses. This policy really helped us feel safer during our stay. The room service for things that would typically be in your room was extremely fast and the check in and checkout was also very quick and effortless.
The only thing I wish they had was a pillow menu, as the ultra soft pillows aren't the best for every traveler.
Overall very satisfied with the service, ambiance, room, and location.
We were upgraded to the Extreme WOW Suite and it doesn’t disappoint. The suite is huge, enormous and well appointed. The bathroom is quite special, double vanity, deep soak bath and double shower. The ceilings are at least 15 feet high, which gives it an air of grandeur. We went during COVID-19 and although they had reduced staff, the service was impeccable.
Kind couteous desk service.
Extra beautiful room.
We will return
I was there last month for a photoshoot launching my new swimwear label @nhudeswim. Finding a location to shoot was difficult because it was so last minute but Jean-Sebastien made it happen and was so helpful. Thank you to the W for allowing us to use your beautifully designed fantastic suite, it was an amazing experience. The front desk lady (her name starts with a P) was also lovely and so professional to deal with. Thank you so much to the W team for making my last minute vison come to life in the beautiful fantastic suite!
FIVE STARS FOR JEAN-SEBASTIEN LABELLE & the rest of the team working September 16th-17th!!!
I will definitely be back!
-Jennie
Address: 901 Rue du Square-Victoria, Montréal, QC H2Z 1R1 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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