Absolutely amazing experience! The staff is wonderful. They are very helpful, caring and kind. I did not manage to get time to boy some Portuguese wine and cheese and the hotel staff kindly offered me a bottle of whine and cheese (some of the best brands). I loved everything about the stay.
We really enjoyed our stay here. The rooms were especially clean and the breakfast was great. They did a wine and cheese welcome offering that was a really nice way to start our trip. I would recommend this hotel - it’s in a great location and it’s a really comfortable stay.
Wonderful hotel. Amazing staff, beautiful bedroom and a nice location. The lounge is also very cozy with fireplace and soft background music. Highly recommended!
Friendly staff, beautiful plants everywhere, relaxing pool and roof terrace. Got great suggestions for things to do in Lisbon. Location was good and price was very reasonable. Comfortable bed and not too loud.
Only negative things were that we had to move rooms for no apparent reason during our stay and our first room had no toilet brush. Also the floor in the room was just a little bit sticky.
Very nice place, with tasty breakfast. Rooms arę really clean and pretty, also the common area with an outside sitting and a pool - very romantic and nice.
Fantastic breakfast and exceptionally helpful staff. The only downside for us (hence the 4*) was the hard mattress and not brilliant pillows. Charming House is in a great location for exploring Lisbon; right on the historic tram 28 route and has a number of trendy and high quality restaurants nearby.
When you walk into the hotel you will be attracted to its special atmosphere. The hotel staff are genuinely friendly with big smiles that will make you feel it's home away from home, which is not something you can find in many places. The breakfast is another highlight with made to order pancakes fresh orange juice and eggs. The room is spacious and comfortable, even equipped with a small kitchenette. Very well managed hotel chain. Highly recommended!
Great room, comfy sleep and very clean. Staff are very helpful and friendly. Nice continental breakfast with a good selection. Located away from the centre however tram, bus and metro stations are within 5 minutes walk of the hotel. Would not hesitate to go back.
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