4u Hostel is a hipster hotel in Granada City Centre in Granada. This place has 211 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
What a wonderful place to eat, to have a drink or a coffee! This hostel has open their doors on May 2019. Everything is brand new, stylish, comfortable. The food is top-notch. The chef is trying new plates and as far as we had tried them, he's doing an excellent job! The rooms are comfy, spacious, cosy... Upstairs, at the roof top, the views are amazing.
And its location is ideal!
I'm sure you will enjoy being here.
The cooks don’t wear their masks properly and when reminded straight up ignore the instructions from their colleagues. Doesn’t seem to take the health risk seriously saying we need “more confidence and less fear” as an excuse for lousy health policies.
Edit in reply to your response: your cooks and your waiters were not covering their noses at all and some only half their mouth. A mask worn that way doesn’t help at all to protect your customers. Your own staff instructed us to enter without a mask (it would be difficult to eat and drink otherwise, too) so I am not sure what you’re on about, but feel free to release a video of us waiting calmly at the bar and talking to your bar staff about your health policy. Please be consistent enough to also release video of your cooks and wait staff basically wearing their masks on their chins.
I’m not sure why you think we would make this story up.. drinks and tapas were good, prices as well. It wasn’t until we said something about the masks when your staff collectively ignored us that we didn’t feel comfortable. Creating that kind of health risk and then calling your customers liars when they call you out on it is not acceptable, I should hope Google leaves this review up so other customers know what to expect when they come to your place.
This kind of response was to be expected, I’m afraid, seeing how you responded to other critical reviews as well. Good luck with the business.
I had an excellent experience at 4u Hostel, I stayed there at the beginning of the pandemic, before things got worse. Nice and clean rooms, the staff was pretty kind to me and the aesthetic is beautiful and cozy
One of the weirder hostels I've been to.
What I expected to be a communal area from the pictures is actually a pretty posh restaurant that is filled with suits in the evening. There is no way you can hang out there as a guest without feeling completely out of place. So don't expect to socialize with other guests or to have a place to comfortably sit down, plan the rest of your trip or prepare a coffee or some snacks. This is only a place to sleep.
The hostel has a super fancy interior, but nothing seems well thought through. For example our room had two showers, but they were in the same bathroom separated only by a glass door - so there was no way two non-nudist people could use them at the same time.
Oh also our 8-person dorm is connected to the next room by a thin wall of which the upper part is made of glass, so you can be exposed to the noise and light from not only your room. Yey.
On the plus side it is really clean and the beds are comfortable. Also the staff is very friendly and accommodating
Especially for 30€/night it was a bad experience and I would not go there again
That's my favourite local place, just pop in for few wines or have shared plate with my friends or with my client's. Wines, service and everything is very friendly, you feel always warmly welcome!
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