Sheraton Grand Mirage Resort, Gold Coast is a hipster hotel in Main Beach in Gold Coast. This place has 1767 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
Staying here was everything I wanted and more. The grounds were absolutely stunning, I loved walking around all of the greenery. Being able to open the windows of the room and be looking straight into the trees was such a wonderful thing. The lagoons around the property were so pretty and the fires at night really added to the ambience.
Having the beach access with a patrolled beach is an amazing benefit! Best of both worlds with the pool and the beach. I feel like this is on the few pools in the area that gets sun in the afternoon, most are shaded by the buildings around.
The room was quiet and comfortable with great amenities. Huge bath!
Service could be a little slow around the pool, but given this was a mid week stay I can understand that and it's honestly the only "fault" I could find. But all food and drink I tried tasted good. Breakfast was definitely a highlight!
Amazing stay. Came for long weekend. Got a room with ocean view. Was beautiful. Staff were very friendly and helpful. Pool is incredible. Spent most of day floating around drinking cocktails. Buffet breakfast is the best way to start the day, after a surf or walk along the beach in front of you. We will be back
Hardly a 5 star resort.
Room got made up however didn’t replace the soaps, shampoo or conditioners. Rang twice 30 minutes later still nothing. We had dinner reservations that we had to make. Ended up walking to reception to get them. Made it out like they were doing us a favor.
Don’t think about going to the gym, it’s across the road and you need to go to reception and have to be within certain hours. Outside of these hours nothing.
Pool, room and general maintenance are showing there age.
We tried to leave so we could stay somewhere else however they said that I had to contact my booking agent to change my reservation. I contacted them and they told me it was up to Sheraton.
Parking $20 a night extra.
Water extra.
Tried to sell room upgrade upon arrival.
Stay somewhere else you will be much happier.
We stayed at this beautiful resort early October. Myself and husband, daughter son in law and their 8 month old daughter. I rang ahead and told them of my daughter's recent diagnosis of breast cancer and chemotherapy, hoping for a spa room . The staff could not have been more welcoming, they not only upgraded their room but ours as well. From the moment we got there the staff were outstanding. Starting with the staff at check in, the wait staff, the pool staff and housekeeping, every single staff member went out of their way to make us feel welcome. Not one negative moment in our 5 day stay. Seafood buffet was amazing and pool area so relaxing. It's rare to stay at a hotel where all staff seem so happy and obliging. We got a great deal with many fantastic inclusions. Thank you so much for looking after us and making this a holiday to remember, we will be back next year for a huge family reunion! Ps. Just one suggestion, a day spa for facials etc would have made it even more perfect.
We from Brisbane and would have never thought of vacationing locally if it wasn't for covid. However it was a pleasant surprise and a wonderful relaxing experience at Sheraton. We had a lagoon backing room which was lovely. No mineral water in plastic bottles provided. Instead they provide reusable black drink bottles and a self serve water cooler with hot, regular or sparkling water. This is fantastic and I appreciate the environmentally friendly initiative. The beach access is convenient. Breakfast at Terraces was adequate and good value. We also had the seafood ocean to plate dinner at Terraces which was the only thing that wasn’t up to the mark. Our kids had made little cards that they had given to the bellboy who passed it on to the management. They were thrilled to receive a lovely call back thanking them for the cards. The personal touch is much appreciated and we will be back for short breaks in future.
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