Nice hotel and I could pay via Qantas points. We had an ocean view room on level 9. I would recommend staying in a higher level or on the mountain view side as the extractor fan from the restaurant was too close to our room and we couldn't sleep with the doors open due to the noise.
The breakfast is really good, love the egg station.
The staff are upbeat and accommodating.
I wouldn't hesitate to stay here again.
Clean, comfortable room. Unfortunately near a group of elevators - i am a very light sleeper - so not the best. Try to avoid the main checkin time - a very long slow queue. However they were handing out glasses of bubbles whilst we waited - so that helped pass the time :) The included breakfast ( in harvest buffet restaurant) was quite sufficient, queued to get in, but service was efficient & quick once we were seated.
I absolutely love love love this place! Go after lunch if you can, it will be less crowded and you'll get to see the sunset with the best views of the beautiful Gold Coast. Tickets are a bit pricey. You can take great pictures from here.
I had an amazing time staying here, the host was very gracious and helpful.
The tree house is just amazing 3 levels of beautiful scenery and tranquility.
Very clean and well set out.
What a great place to unwind and reset from the stress and hustle and bustle of 2020.
Loved feeding the animals and watching the baby peacocks.
Thank you I will be coming back.
Stayed a couple of nights here just prior to me years eve and had a room that looked towards the ocean. The room was just perfect and was very clean and looked just like new. The service by the staff was excellent friendly and helpful. We were so happy we have decided to stay there again in a couple of weeks.
Everything about this place is just wonderful
First time staying here with our little family
And we can’t wait to come back! The pool facilities are amazing! The Thai restaurant down stairs food is to die for! The ladies at reception are wonderful. The ladies working in the kiosk by the pool are lovely, the food is so cheap and actually tastes really good! The location is wonderful and central also! The room was not as modern as other hotels but is super clean and well kept! We will definitely always be staying here from now on! Loved every minute of it
The venue is so clean, pleasant, stylish and buzzing with happy vibes. The pool is crystal clear with a glorious view of the riverside. The bedding is of luxurious quality. Special mention for the staff house cleaning young man who made our beds so beautifully that it was without fault or wrinkle and a dream to sleep on. Then the food, OML just perfectly made although I would of liked more :) I would have to say though - "The Island" has the best buffet breakfast I have ever had the pleasure to enjoy.....
Excellent stay and customer service at the Island, Surfers Paradise. Enjoyed a complimentary buffet breakfast too(adhered to social distancing rules). The King Suite is beautiful and featured great interior design. Try to book a high room as the noise from the Rooftop bar can travel to Level 1-5, although it didn't bother my friends and me. Overall, it was a fantastic stay and we would return again when visiting Surfers Paradise.
We had a enjoyable stay here for our 6 year anniversary. Room was tidy albeit could have been cleaner as we found a hair on a curtain but despite that we had a good stay. We had breakfast included which we changed to an earlier time easily as we woke up early. Pool was a big plus for my partner, chairs were always damp but once you put a towel down it was okay. Overall it was a nice stay but bit dated.
This is a great place for a good old fashion Irish meal. The staff are friendly and very polite. It's very clean with a fantastic atmosphere. Great for anyone from a couple to a family and friends get together. I will be back soon 5 stars all the way
Our room was very nice - newly renovated and very neat! The outside of the room might look a bit faded but it gave an interesting historic feeling. The hotel’s tiled terraces leading from the reception to the pool area gave a slightly European feeling set in an Australian garden. Wild kangaroos showing up in the morning and evening time were nice surprises.
The man-made beach and pool looked very nice and especially great for family with kids. A quiet place for a tranquility stay avoiding the buzz from the tourist beaches.
Great views from the room, walkable to the beach. Good & comfortable room. Great service from the reception as well. Things which didn’t quite like: the bathroom looks dated, would be great if they can change that and match up with the rooms. And the breakfast was very average. Literally there were only 3 items in the hot section. And omelette is not one of them. Overall, I liked the property & wouldn’t mind staying there again.
Went to enjoy last day of lobster mornay special. Amazing deal, food 1st class. Very busy, but handled well. Social distance adhered to. Going back for Moreton Bay Bug deal soon. Great promos to get people out again. Well done. Too busy eating, forgot to take photo...
Literally across the road from the beach front. Could not get any better than that. Apartment was great for a family of 3. Had all the amenities we needed and perfect walking distance to the surf club and shops.
Exceptional stay - absolutely outstanding service by Mary. The local tips, recommendations and suggestions Mary provided were priceless, her personal service and friendly nature really made us feel so welcome and would definitely bring us back again - Thank you Mary.
The hotel was also beautiful, very modern clean and comfortable rooms. It was a good 15 minute drive to Surfers Paradise and Broadbeach, but the value for money here outweighs the short drive. Will definitely return here.
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