Hôtel Croisette Beach Cannes - MGallery is a hipster hotel in Croisette in Cannes. This place has 189 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
• Confused check-in. No one available in priority check-in counter.
• No room available 2 hours before check-in time despite being a gold member. Took a walk in the city while we waited for the room and reception promised to call when the room was ready. Never got a call...
• No room upgrade despite being a gold member.
• Ironing board in room broken. (room 400)
• No coffee or tea in room. According to hotel website all rooms have Nespresso machines which is not true in reality. So don't trust room descriptions for this hotel.
• No soundproof windows/door so quite a lot of street noise and sound from the corridor in the room.
• Good breakfast
• Good location
• Room ok
• Nice private beach area
• No late check-out despite being a gold member.
Not Mgallery standards.
5 minutes walk from the public beach.You can also use the private beach (18 EUR per person/ open till 6 pm). The hotel is very close to the shopping area. Staff are so friendly!
Great Location with recently renovated rooms. Friendly staff. Great value for money in cannes.
Stayed 4 times. Clean modern room, good location, nice staffs except I had one really bad experience with an untrained racist rude receptionist that nearly make me give up on this hotel.
The worst hotel experience ever. If you are asian, be aware, they will discriminate you.
They broke in to our room (WITHOUT ringing the bell or even knocking) in the middle of the night while me and my college was sleeping. They first denied that is was their staff so we told them to double check the cctv and after that, they admitted that is was their security staff who opened our door for security reason.
What kind of Security reason is their to open two female guest's room without noticing specially in the middle of the night while we were sleeping?
For the compensation they gave us for this matter was, 45euro discount for ONE night only and 2 bar drink coupons which we did not need.
All we needed was a sincere apology which we could not get.
They also kept making mistakes on calculating the payment when check out.
We got out final invoice after 4 times of re-printing and each time we had to point out their mistakes.
If you're compelled to stay here, prepared to be discriminated and double check you final invoice.
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