Grand Wailea Maui, A Waldorf Astoria Resort is a hipster hotel in Wailea Beach in Wailea. This place has 3733 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
Our favorite hotel in the world. I can't imagine going to a better place! The views, the beach, the restaurants, the pool grotto, the water slides....it has it all. And, most important, the relaxing views of Wailea. Highly recommend!
One of the best resorts on Maui but it lost a star in my previous 5-star rating with the closing of the fabulous breakfast buffet and then feeling of an abandoned property. Other resorts have figured out ways to re-open their restaurants-- the Grand Wailea is lagging behind. No discounts during Covid--the owner's are holding firm on basic room rates starting in the $700+/night. Not worth it today without all the amenities. Call before booking to see if they are "truly open".
While I was extremely excited to stay at this resort this year, I unfortunately had to cancel because I was charged randomly during the second wave of the pandemic and right before Xmas with no warning. I did MY part and did my free cancellation 30 days ago. I was told I would get my refund in full by the 30 days and still NOTHING. I understand we are all in a tough spot but this is absolutely ridiculous for customers that have lost their jobs, and have had to cancel their vacations. I have done my part in being patient. I was looking forward to rebooking here in the future but after this experience I will no longer consider .
I would not stay here again. The grounds are beautiful and there is plenty to do but the amount of extra charges and lack of basic services is very frustrating. For over $500 a night so much of the able to print a few pages are send a fax. Even a basic Motel six well I had to do that. And if there’s going to be a charge it should definitely be something that is talk to the person upfront. I was just charge $55 to print and fax 13 pages. There was no sign Anywhere stating that there would be a charge. I went to the room marked business services I wouldn’t any hotel and because it never alerted me that I was being charged even to go online assumed it was free as it is an every other hotel I’ve ever stayed in. When I brought the complaint to the front desk they told me that there’s nothing they can do because it is a private company charging me even though it shows it’s the business room for the hotel. If I had known as advance I never would’ve fax episode papers or I could’ve done it from my cell phone for free. Everything else is also extremely expensive which is to be expected at a resort. Overall though just not worth the price of this stay
We have only been lucky enough to stay here a couple of times. We LOVE the Grand Wailea and 5 star recommend it.
Staff is wonderful, amenities are great, perfect for adults and families.
Address: 3850 Wailea Alanui Dr, Wailea, HI 96753 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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