Cloud Nine Estate is a hipster hotel in Campuhan in Ubud. This place has 78 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
We were i thia place last before COVID. This place is owsome!!!
I booked accomodation through bookings.com on the 05 of March 2020. 2 weeks later the Australian government deemed it not safe to travel outside of Australia until further notice.
I contacted the property as soon as I found out to see if I could get a credit from may 2020 to April 2021 which was denied. I then asked for my money back or even half of my deposit back. The hotel only offered a credit until December 2020.
I told them I am not certain I can travel around then due to starting a new job as a nurse in JUNE as well as the Australian government advising travel restrictions will be in place for atleast 4-6 months.
I have no idea if I’d be able to travel from now until December hence my date extension for a year since purchase
Which was all denied
I will never book your property again and I will ensure everyone knows that you are a company that has no compassion or even decency to credit my funds back knowing I had paid them to you only 14 days prior
How pathetic! Extremely disappointed
Don’t book whatever you do.
I don’t know how they don’t have a 5 star hotel rating the service and the experience is that fantastic. They always went out of their way to make sure that we were comfortable and had the inside tips to what we should do around Ubud.
We stayed at the Dewi suite which was a little gorgeous paradise. The room is spacious with a large bed and overly comfortable window sofa. The bathroom is absolutely gorgeous with details like a window seat in the bathroom that made it even more special. The water pressure and temperature also exceeded expectations.
I wouldn’t recommend staying here if you’re not able to handle some stairs as the climb from the lobby to the road is not possible if you’re injured.
But I can’t say enough about the service - we weren’t able to get a car from the hotel so they stayed late to make sure that everything was okay for us and greeted us with homemade sweet lime juice.
If I ever come back to Ubud, I would definitely stay here.
Me and my wife are on our honeymoon and have been at cloud nine estate for 9 days now and still have 4 days to go. I can honestly say this is the best place I have ever stayed, on any holiday, ever. The staff are amazing and will do anything for you, the location is impeccable if you want a nice quiet stay, and the rooms are just, wow! I cannot rate it high enough and never want to leave! Thank you cloud nine.
Beautiful place with all amenities to stay at Ubud. Loved it!
2 Jannata Resort and Spa
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