We just finished up our stay here over the Christmas holiday. The staff was very friendly, caring and went out of their way to help us with everything. Breakfast was included every morning and was delicious and fresh. It is a bit on the outskirts of Tulum, but they have bikes here that are free to use. You can easily get to town in 10 mins on the bike. The area seems to be up and coming, so there are a few cute and good restaurants within walking distance. It is a bit far from the beach, we took a taxi each time which wasn’t a problem for us. We loved the overall vibe of the hotel and would definitely recommend.
Look no further for the perfect retreat in Tulum/La Veleta. The modern design is exquisite and the property is well maintained. It has all the comforts (pool, terrace, restaurant) and most importantly good vibes. The staff are so kind and attentive. I was travelling by myself and met so many good folks staying here. The free bikes were great for getting around. There is a guy who sells fresh juice (fruit and green) just around the corner as well as THE BEST taco stand in Tulum. Jorge and Elona were outstanding hosts. I can't wait to go back!
This is one of the best hotels I have ever stayed in!
Everything was great. The design is amazing, very nice and cozy. Cool pool, lots of greenery on site.
Especially I want to thank Rafa the owner of the hotel, whose care for the guests makes the stay in this hotel simply unforgettable!
The hotel also has a bar: you can always get a great cocktail or espresso.
Rafa knows Tulum very well and will advise you on the best places to eat and the best attractions.
Our experience was beautiful. The hotel is located within Tulum city center, in a quiet neighborhood surrounded by other homes, coffee shops, and places to eat. The hotel itself is beautiful, spacious living areas, and wonderful amenities. The staff takes great care to ensure your stay is enjoyable and provide you with the necessary things to be able to explore city and the beach areas. Would definitely recommend!
The place looks great. The rooftop swimming pool is really nice, specially in the evenings to watch the sunset. I stayed at a Garden Studio and I really liked it. The room is spacious, the bathroom is nice, modern and has very good lightning.
To me the highlight of the studio garden room is the pool lighting up the interior which looks gorgeous at night and very calming. The staff is really friendly and helpful, they try to make your stay as enjoyable as possible. The hotel is not 100% finished but it will be even better when it is
Great hotel but a car or scooter is needed to see anything in Tulum as it’s a bit further out and not close to beach. Rooms are modern and has the basics you will need for your stay to prep yourself meals. Pool and views from rooftop are AMAZING. Staff are very friendly and accommodating.
Great cute hotel with awesome staff and guests. Got to meet some real cool people while I stayed there. Nester was a great help in getting situated and helping us find our way through Tulum.
Coco hacienda is a slice of heaven on earth . I booked a weekend trip for my husbands birthday and it was absolutely amazing !!!!! Christopher the manager is the absolute best he helped me upgrade our room and plan a romantic surprise from the hot tub to the couples relaxing massage , his suggestions for fun activities and excursions were on point and he went more than above an beyond to help us while we were In Tulum even if he was off he still made sure everything was going well and according to plan he was the the best . The rest of the staff was awesome as well and catered to every possible need from the second we checked in to the moment of departure . This experience was the best!! we were treated like absolute royalty. I cannot stop raving about how amazing our stay was and am already planning our next visit back . Thank you coco hacienda thank you Christopher and thank you staff for helping create such a memorable weekend birthday getaway for making us feel at home and like part of the family you guys absolutely rock and deserve more than just the 5 stars we can give can give on This review . See you soon !!!
If I could give this place 10 stars I would. Damian the bartender was amazing. Best drinks in Tulum. The manager and front desk was helpful. Even the security guard was nice.
Jungle Keva was an incredible place to relax. Kendall and Jake have created a truly lovely space. Every detail is accounted for (the pool has to be one of the dreamiest I’ve ever relaxed by). Federico was an incredible host in the restaurant area, and the cook did an incredible job.
We can’t wait to come back! :)
The whole staff gave us the warmest welcome, everyone was really friendly. The place is beautiful, it has so many different spots. It’s located near the main avenue but it’s secluded enough to have wildlife around. I really enjoyed my stay here.
This villa was so nice from head to toe! Our individual room was very well decorated, the bathroom had a super cute swing and rain shower. The finishes seemed high end-they thought of everything!! The pool was amazing. Plenty of spots to lounge with fun hammocks, couches and an outdoor (covered) dinner table. We were able to hook up to the speaker, which was loud enough for the entire property if you wanted that. WiFi worked great. The host, Jose, was so helpful and available if we needed anything. He also helped us get shuttles and gave great recommendations! 10 out of 10 would book a stay here again!
My girlfriend and I spent 3 days here in mid October. The hotel is a little off the beaten path but still close to everything. The hotel is gorgeous. A bit dark but I love the style. The staff was beyond gracious. I loved the complimentary breakfast. Can’t wait to go back !
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