Villas Geminis Boutique Condo Hotel is a hipster hotel in Tulum City Centre in Tulum. This place has 118 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
I booked regular room, but it has large one room with big kitchen, good balcony space with cute hammock. Each room named after famous artist, painting on the walls. (My room was Gustav Klimt!)
Breakfast included and it was simple but tasty, they also had original coffee. I loved their breakfast. Very chill hotel,highly recommend!
Let me start by saying the staff are very friendly but having no one on duty unable to speak English isn’t helpful. The location of the property is super ideal if you want to be around locals and eat delicious Mexican street food. Now let’s get to the things that made me fall out of love with this reservation. Paid over $500 for a weekend stay. 1. Couldn’t get a hold of anyone prior to coming in to arrange transportation to and from hotel, when clearly stated arrange through concierge. 2. Description of rooms and pics misleading. Called to verify what I was potentially purchasing and no one picks up the phone. I tried for 2 days and from several what’s app accounts. Spoke to 1 person and they didn’t understand anything I was saying and call was disconnected. 3. No dryer, no iron, no tv(which they did state prior). 4. Stains on pillow cases, dust in some areas, lights in some areas of the unit weren’t working. 5. Asked the concierge Alfredo(who is a very kind guy) to call us a taxi, he tried but couldn’t get taxi service to our hotel. For what I paid this hotel fell very short of expectations and service. For this price I could’ve stayed at an all-inclusive resort and had a greater hotel experience. I think it’s imperative that if you’re advertising a service, as well as have guest travel in from another country, their should be someone to answer all necessary questions available.
Really wish i didn’t have to write this review but i just have to. Didn’t meet my expectations at all. The room i rented was very misleading from the pictures i saw online. It was type dirty and we found dead cockroaches inside the room which was very disgusting. The hot tub was dirty. I honestly felt like we had been put in one of the worst rooms. Not worth the $$ we paid. I know it’s not the hotels fault but there was a shootout right in front of the hotel and we felt very unsafe. We left before our reservation date ended because my partner and i found a hotel that was way cheaper, more upgraded and much more sanitary than this one. This was my first time visiting tulum and this hotel was not as pleasant as i thought it would be. Thankfully we left and found a better place.
Spacious studio with full kitchen. Great location central and walkable to many restaraunts and shops. It had the cutest little courtyard and I loved that the breakfast was cooked-to-order. This place is adorable! Service was great.
If i could give a 0 on this, i definitely would. I was accused of being part of a shooting that happen right in-front of the Villa entrence. Motorcyclist was shot 6-7 times. My wife and I were left very traumatized after the scene. Those acusaciones are very harsh to accuse on me during a VACATION!! I have footage of the shooting scene on my Youtube Channel. On top of that huge flying roaches in our room & pool area. Our Youtube channel is JorGenessis
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