Coco Hacienda Tulum is a hipster hotel in La Veleta in Tulum. This place has 177 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
Coco hacienda is a slice of heaven on earth . I booked a weekend trip for my husbands birthday and it was absolutely amazing !!!!! Christopher the manager is the absolute best he helped me upgrade our room and plan a romantic surprise from the hot tub to the couples relaxing massage , his suggestions for fun activities and excursions were on point and he went more than above an beyond to help us while we were In Tulum even if he was off he still made sure everything was going well and according to plan he was the the best . The rest of the staff was awesome as well and catered to every possible need from the second we checked in to the moment of departure . This experience was the best!! we were treated like absolute royalty. I cannot stop raving about how amazing our stay was and am already planning our next visit back . Thank you coco hacienda thank you Christopher and thank you staff for helping create such a memorable weekend birthday getaway for making us feel at home and like part of the family you guys absolutely rock and deserve more than just the 5 stars we can give can give on This review . See you soon !!!
This place had cold water in the spa tub. And the staff was very concerned with what time our guests came and left. We had a group of travelers flying in, so they arrive at random hours and needed them to rally there to take them to their respective hotels. That became annoying to have sometime watch us like hawks as we barely slept in the room 2 night of 4. Breakfast was good. Nice kitchen staff. Lovely room with quirks. I'd only recommend if you will never have any company and get a room with hot water for the tub.
Wonderful stay. We stayed in the bambo suite, beautiful room with a great bed and huge bathroom. The overall property was incredibly relaxing and the perfect Tulum vibe. Breakfast was also delicious. We would definitely visit again!
I didn’t stay here but I sure spent a long time looking at the website and all the rooms. It looked great for our large group and I was proud of myself to find it. But the ONLY place you see “adults only” is on the Terms and Conditions page. All that time wasted because they are not clear on their rules right up front. Can’t recommend.
My only 2 complaints are, I wished they would've opened and aired the room out a couple days before my arrival, room smelled moldy. And aside from very low water pressure, which they fixed right away, it's pretty decent for the price. Bring bug spray, bleach and lysol.
Address: Av. Tulum Mz. 39-Lt. 1, Centro, 77760 Tulum, Q.R. Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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