HOTEL BLANCO TULUM is a hipster hotel in Zama in Tulum. This place has 154 reviews and an average rating of 4.1 of 5. This is a good rating.
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Reviews from visitors:
Beautiful hotel right in the heart of Tulum. Centrally located near the beach and shopping. There is parking and a grocery store right across the street which is very convenient!
Before you book just be aware that the hotel is right on a main road so there is some noise from the traffic that you’ll hear. Our room was also right above the restaurant which played music until about 11pm. Not a bother to us but if you’re looking for peace and quiet this may not be the place for you.
For the price you get a great room with access to a nice pool and rooftop deck with cabanas and places to relax. I asked for our room to be set up with rose petals and such since this was a special trip and they were able to accommodate my request! Check in was easy and we walked in to a room set up with rose petals, balloons and a custom welcome sign.
Staff was also very friendly!
Perfect central location, shops near by, pharmacy, ice cream shops, coffeehouses and restaurants. The beds are a bit harsh for a week stay but hotel is nicely clean and new for the price can’t complain. The pool was the best part, clean and not crowded where is enjoyable and great for tanning. I gave it 3 stars because the music coming from lobby area does take away your peaceful sleep. They should at least lower the volume by 9pm and goes on till 11:30pm everyday. Hotel is about 15 min to beach area in car or you have options to rent a bike, hotel does not provide bikes. Restaurant down stairs offers breakfast, lunch and dinner at your cost.
This hotel looks beautiful on the website, but it's tiny and non accommodating. Rooms are small, water is never hot for a nice shower. The staff are non locals so they do not care for hospitality. Construction loud as hell. For this price, I'd much rather stay elsewhere. Do not waste your money here.
Looks good on the pictures but don’t be fooled by their images. This place is being operated by non local people, which means they don’t care about the long term impacts of treating the guests poorly. The air conditioning may not work and they won’t fix it for you until you leave. Trust me, you need a good air conditioner in tulum. The Mexican workers, like the security and the cleaning crew are extremely nice and kind but the Argentinian workers are extremely rude and impolite. They give you attitude and a key with a giant wooden chain. The key chain bent slightly since it like 12 inch long and they charged me $20 for a key chain. Be careful if you decide to stay here. The restaurant is terrible. The food is tasteless and it feels like it’s from the cheapest super market. The will try to oversell the service too.
The one star is for the lady in the morning from the front desk(not the one at night, unpolite as hell), and the central Location. That’s it.
The bed is so uncomfortable. The water in the pool is green. The construction next door is loud from the morning. Even the fridge in the room is loud and you can’t find water also not to buy. They don’t offer bikes for rent that’s horrible because most of the shops around don’t have any bikes available. Breakfast is actually okay but slooooooowly.
2 teetotum hotel restaurant lounge



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