Copal Tulum Hotel is a hipster hotel in Zama in Tulum. This place has 156 reviews and an average rating of 4.1 of 5. This is a good rating.
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Reviews from visitors:
This hotel was great for price and scenery!
I loved the pool area. It was like a jungle and so relaxing and beautiful. We wished we got the room with the tub instead of the upstairs view but it was still nice. GPS is so hard in Tulum so it was kind of hard to find but we found it! The place is only 10 minutes away from main strip where all the bars and known areas are in Tulum but also easy access to downtown center of Tulum. We were so happy to rent a car because taxis are kind of expensive about $20 usd to get on strip each way for 10/15 minute ride.
We had great service and loved how relaxing the entire hotel was.
You get good value for your money with this hotel. The rooms feel likes an apartment, a very spacious one at that, with a private pool area. The scenery within and around the hotel space is very peaceful and relaxing, it encourages just exploring the area with walks and enjoying the nice food spots we found around it. Your close to the main city than the beach so you’ll be definitely be needing a ride (car or rental bike) to get the beach.
The staff are very patient and helpful, though the service is very slow especially during checking in or if you need thing additional for the room.
I wanted to leave a review as I saw a lot of bad reviews lately. So wanted to say that my stay was actually really lovely. We had one of the serviced apartment rooms, which was really nice and spacious, my boyfriend had told them he was coming for work so I guess we were in a quieter part of the hotel. The pool is really nice on the roof and on the ground floor. I’m only giving it 4 stars as the gym was pretty dirty, I’m not sure it ever gets cleaned. And the location isn’t the best but if you bike everywhere it’s fine. They also have good bikes at the hotel you can rent out!
Great place to stay if you just want to get away! Also, Laly at the front desk is awesome! She gave us great recommendations for food and places to hang out during out stay.
Room is nice and decorated well. Location is super inconvenient for anything must have a car. Not worth it to have the private pool. It’s freezing and impossible to enjoy. Polls are scenic but extremely limited space. Only one “jacuzzi” that you have to rent by the hour for $30USD and when you use it, it is barely lukewarm. Showers never had hot water. So frustrating. Also had to beg for a normal amount of towels for the 4 of us. They will also only give one key per room so super inconvenient if there are a few of you. Overall way too over priced for the location and lack of amenities.
Address: Aldea Zamá, Calle Ixchel, Av Juanek esquina, 77760 Tulum, Q.R. Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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