Hotel Villa Greta is a hipster hotel in City Centre in Taormina. This place has 164 reviews and an average rating of 3.9 of 5. This is a rather good rating.
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Reviews from visitors:
A zero would be more appropriate. I was visiting Sicily this past February and March when the Covid-19 pandemic broke out. I had booked a 2 night stay at this hotel but unfortunately had to cancel because of government travel restrictions. I requested a refund due to the unusual nature of my reason to cancel knowing when I booked the hotel had a no refund policy. I would have thought that the hotel would understand my situation due to the fact I would have been subject to a fine and possible arrest if traveling for a non-emergency reason.
After a couple of e-mail exchanges they offered me voucher to be used within 1 year of the original booking. I explained that this was a once in a life time trip and it would not be possible for me to return within the year, if ever. They still denied my request.
I could understand if my booking and subsequent cancellation caused them to lose another would be booking. However, I doubt this was the case since the entire country was subject to the travel restrictions.
In my opinion, this hotel lacks any concern for the people inconvenienced during this time, as well as, a total lack of customer service skills. I can’t imagine how they must operate their establishment on a daily basis.
Stayed here June 21st to June 28th. Loved the place, we were staying half board and the food was amazing, beautifully prepared and really good value.
All of the staff were very helpful and friendly, a real credit to the hotel.
It’s true that the hotel is located about 25 minutes walk from the Main Street in Taormina and a lot of steps are involved, but if you’re reasonably fit and take your time it is walkable, we walked it both ways every day we stayed there, not bad for 2 65 year olds. If you don’t fancy the walk there is always the buses, the bus stop is right outside the upper entrance to the hotel.
We thoroughly enjoyed our week there, a real gem of a place. The views are stunning!
Nice view from our room. We liked the breakfast area. Room was clean but dated. I did not give it 5 starts because our room's AC was not working properly. It was very hot in Taormina this day in July 2017. Our friends room's AC worked spot on. Management checked it and it was putting out cold air, but not enough to cool the room. Management should check and replace the units or get them in working order. You can't fool a one guest when they can just compare the temperature from one hotel room to another when you are staying with friends.
Very nice hotel. Has only a 2 star rating but feels a lot more. Great views overlooking Taormina and Mount Etna to the right. Nice breakfast and friendly staff. Only a 10 minute walk to the center of Taormina with it's many fashionable shops and terrific restaurants and cafes.
Staying here for two nights ... we love everything about this hotel. Warm friendly staff, comfortable and neat rooms with an amazing view of the ocean, city of Taormina to Mt Atna. The restaurant, from breakfast to dinner, the food is awesome and the servers, superb!! Here are a few pictures we took from tonight's dinner. They do every dish right!!!
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