Lake Tahoe Resort Hotel is a hipster hotel in South Lake Tahoe. This place has 2257 reviews and an average rating of 4.1 of 5. This is a good rating.
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Reviews from visitors:
We stayed on Saturday night so it was busier than every other day of the week. We originally had booked a double queen bed (because it was cheaper than a king bed online). When we got there the person at the front offered to switch out the double queen for the king since they had over booked the double queen. This was great because my wife and toddler had no need for a double queen. When we got inside , the room unfortunately smelled like cigarettes. It wasn’t TOO strong however it had clearly been smoked in. We didn’t want to make it an issue since we knew the hotel was over booked so we dealt with it. At night when we turned on the fan, we hadn’t realized that either the fan was kicking in the smell of smoke more, or circulating the smell of smoke more, point being it being unbearable. The problem is we woke up to this issue at 3am. By that point it was pointless to ask to be switched since we were going to get up in a couple hours to head home. When we were checking out, we let the manager Adam know that they should just get the room checked for the smell . Without hesitation this guy without hesitation he compensated us. We loved the hotel, and although the room had the smell of smoke, the staff corrected it. Thank you very much Adam.
They charged us after we already paid for our room via another site and when trying to talk to them about it they were extremely rude and just said we wouldn’t get our money back, before hanging up while I was speaking. Will never stay here again or recommend this place again.
Great hotel at the right location, room was excellent with great views and staff was very professional and friendly. Nice restaurants, shopping places and casinos all walking distance. Highly recommend and we'll definitely stay here again.
Paid for the king premium suite
($250 for the night)
The room looked and felt like we were in the 70s. The bathroom was gross, hardly any water pressure. The description said Egyptian cotton sheets. The bed was the WORST. So uncomfortable with super hot microfiber sheets.
We did not use any amenities (breakfast, coffee in the room... Nothing) but apparently was charged an extra $35 for it. Staff never mentioned it at check in...Only said they needed a card on file for incidentals. I called to ask about it and the lady was super rude as well. 300 dollars in for a horrible experience. I will never stay here or recommend this place to anyone I know.
Not updated at all, the rooms seem run down (our couch was so dated the cushions sank into frame exposing the pull out bed). Covid has impacted everything but the prices. Don't mind paying resort fees when you get what is offered. However the pool/gym were closed, no free happy hour, limited breakfast with long lines, and no room cleaning. And for the sake of my families' senses, put exhaust fans in the bathrooms! Still nice having the living space separate from the bedroom and being walking distance from the casinos and shops.
Address: 4130 Lake Tahoe Blvd, South Lake Tahoe, CA 96150 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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