Lakeland Village Resort at Heavenly is a hipster hotel in South Lake Tahoe. This place has 1026 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
This place was so beautiful. We had a 5 bedroom 2 bath and definitely got more than we expected. For it being our first time to the snow, all the staff we spoke to before , during and after the trip had really great customer service. Making sure our first time experience was everything. All the stores are conveniently located right across the street. And even the surrounding stores and local shops had wonderful people with great customer service. Definitely going to stay here again!!!!! Nice place for a family vacation, a place to take your boo or even a place to get some rest or work done. There's a beach right in the backyard and the scenic view is to die for. 5 stars 5 stars 5 stars !!!!! Ps sanitation and sterilization seemed great, but we still washed all dishes before using and brought pillow cases for pillows.
Called on 3/15 to get info about local shuttle services from the airport... I was informed that the only two people working today are new to the area... no problem... I asked for a call back the next day from someone who could help... If you can't handle a return phone call... don't say that your hotel can pull off such an extraordinary feat of service
The room overall was nice and spacious. We had the unit with a lofted bedroom. Kitchenette was updated. The unit seemed well maintained and clean. Seemed to be plenty of space to park. Maintenance fixed our drain that was slow to drain almost immediately upon our service request. Overall I would recommend to friends to stay here.
Absolutely incompetent service. Our room should have been ready by 4 pm and we still had to wait for 30-40 minutes. With 3 kids... We arrived at 1:30 pm and they should have prioritized our room so that it could be ready by 4 pm. This is the first time in our life that we were not accommodated in time. Check out at 10am and check in at 4pm. Why it takes 6 hours to do house cleaning??? Avoid this place.
Convenient access to the private beach, good for families with young kids. The rooms were old but decent and spacious. I recommend this hotel to families with young kids who doesn’t want the headache of driving to beaches.
2 Lake Tahoe Vacation Resort by Diamond Resorts
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3 Heavenly Ski Run Cottage
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