Khmer Mansion Boutique Hotel is a hipster hotel in Sok San Road in Siem Reap. This place has 192 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
One of the best hotels you will find regardless of price. To say the staff here is good is a vast understatement, hands down the finest hotel staff I have ever encountered. Stayed 3 nights here and wish I chose to stay longer. Cambodia and her people have stolen my heart and I will be returning for certain and will stay again at this property. The room was spotless, the location great, pool was beautiful and the food delicious. Front desk was so helpful in arranging our needs. There are many hotels who could learn a thing or two about hospitality from this one.
Great hospitality. Awesome service. Staff is super humble and great help all the time. You feel like super pampered :). We had great time here.
Fantastic Boutique Hotel. Clean. The moment we arrived we were taken care of by the staff. Hotel Staff are friendly and helpful. It was a wonderful stay! Pool is clean and garden is cozy. All the food choices for the breakfast, lunch and dinner were excellent. The hotel's location is perfect. Around 50 meters from Pub Street. But far enough not to hear the music from the pubs.
Khmer Mansions advertises itself as 4 stars. In many ways it is, but I cannot concur because foods served lacked proper hygiene. Otherwise, the hotel excels in every way.
Pros: 1. Setting is beautiful and staff go out of their way to accommodate guest requests, offering a gracious, warm and inviting smile to each guest.
2. Guests are addressed by name, with a slight bow and warm smile. 3. Rooms are spacious and well appointed, with nice amenities.
4. Rooms receive two services each day, once in the morning and second before turning in at night. Staff are quick and thorough, leaving two small pieces of cake at the night service.
5. Latte or Cappuccino are offered gratis during breakfast and are made to perfection.
6. Hotel is located on the outskirts of Siem Reap, and walking into the city is not recommended. Hotel offers a free one-way ride into the city, with two drop-off locations.
There are many other positive details, but I've made my point.
A few Cons:
7. Breakfast items are served both buffet style and by menu. Menu items are prepared in the kitchen and then brought to the guest in the open eating area. Buffet foods are uncovered throughout breakfast, from 6:00 till after 10:00 AM.
8. At least one item contains mayonnaise, while breads, cakes, veggies, sliced fruit, condiments, etc., are uncovered. Insects have free access to the foods.
9. l made a few recommendations to the front office GM about covering foods with nylon mesh but they went nowhere. His response was that a nearby fan deterred flying insects, but the fan was used infrequently (1 or 2 days per week).
10. I had two serious bouts with diarrhea during my stay. The second episode was alarming because of much blood in the stool. It resolved after five days, but I was extremely concerned. I changed my diet and was extremely cautious about buffet foods afterwards.
Bottom Line: I'd stay here again but the breakfast food would have to be accounted for by extreme caution.
I was on a business trip gathering material for a forthcoming book on Cambodia.
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