INNSiDE By Meliá Sao Paulo Itaim is a hipster hotel in Itaim Bibi in Sao Paulo. This place has 1146 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
This hotel has an unbeatable location. But other than that the property is in a very sorry state. Everything is old. The bathrooms are full of mold. In every one of my last 8 or so stays I’ve had to ask for something to be repaired - mostly clogged showers and sinks. Toilets don’t flush properly leaving stuff behind. Everything everywhere is scoffed and scratched and very tired looking. Staff know all of this but are helpless. They do try to solve specific problems when told. They are generally friendly and efficient. Other than the perennial mold rooms are clean.
It is funny how the owners of this property don’t get that given their location they could double their nightly rates if they gave the property a complete make over.
Two star facility with a 4 star team.
Location, location, location. Good service, room size, comfortable beds, and our puppy likes it. We have stayed here many times and will continue coming back.
Good location, comfortable and spacious room, good service, attentive and polite staff
No pool, but it was really great regardless. Awesome location, super friendly and helpful staff, clean and spacious room, and they do have a sauna and a great city view from the roof. All in all, very nice hotel.
The front desk agents could need some training on how to properly answer the phone and handling requests. However the star of this place was BENTO from the events department. He went above and beyond to complete my request which I have to say was a bit challenging, but he showed professionalism and over the top service. If I ever recommend anybody this hotel it would be because of BENTO.... Muito obrigado.
Address: R. Jesuíno Arruda, 806 - Itaim Bibi, São Paulo - SP, 04532-082 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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