Meliá Paulista is a hipster hotel in Cerqueira César in Sao Paulo. This place has 3333 reviews and an average rating of 4.5 of 5. This is a great rating.
10+ images
Reviews from visitors:
I didn’t book this stay, my partner did and as I am here to write a review I am SHOCKED this is considered a 4 stars hotel. There is absolutely nothing 4 star about it! Maybe Valet?!
We booked our stay for two nights and stayed in a hypo allergenic room, which just means it did not have carpet but the room although big was hot temperature wise but felt very cold and dirty visually. There was mold on the shower wall ( I should have taken a picture) and it just smelled dusty. The hotel itself is rundown and old which I do mind but doesn’t make or break my experience. What makes it or break it is the customer service which is NON EXISTENT. Friendliness also NON EXISTENT.
I won’t go into too much details but basically this two night stay was part vacation, part remote work but we could not work because they could not provide us with wired internet which is advertised. We let Silvia at the reception desk know in advance that we tested the internet and it was not working but would need it for the next day and they assured us the next day IT would take care of it but to meanwhile call *444. We did all that was asked And it never worked and in desperation we had to book another hotel just so we could work as this hotel failed to assist us, failed to recognize the urgency and failed to care.
We ended up only staying there one night, didn’t have their complimentary breakfast and left that same day. We didn’t ask for our money back for the night we forfeited because we just wanted to get the heck out of this God Forsaken place.
DO NOT STAY HERE! Go to any Marriott and I assure you they will at the very least greet you with a smile when you walk in the door, which is a basic customer service treatment we didn’t receive.
Bit dated. Excellent service. More for the business man or woman as facilities are limited. It has a gym though. Well located. Lots of bar and restaurants around. Usual breakfast item. Quiet place for a good night sleep.
It's a safe hotel, all the rooms are the same square footage, and they seem to push room upgrades hard at the front desk if you try to check in early. The upgrade doesn't seem to get you much. It's safe and on Sundays there's a party for miles down the street in front of the hotel. Irons in the room, wifi works and no real complaints.
We loved our stay and the staff were very helpful. We didnt like the view of our room and the hotel was fully booked, ao they found us a very nice room with a different category. The move to the other room was very smooth, and all staff are so friendly. The location is amazing.
Bedroom Door locks not functioning correctly, bedroom door could be opened by anyone outside the room. This happened on both days I was staying there, reception called maintenance to fix this on both days and a lack security doesn't seem to bother the reception when I called down. I Was actually asked was I in a rush to go out WHEN I called again as was waiting 30 mins on the second day. Room very outdated and certainly not a 4star hotel, bathroom old and mouldy, shower not great, shower floor floods too....2 star at very best.very very disappointing experience. I certainly do not recommend and will not return
Address: Av. Paulista, 2181 - Consolação, São Paulo - SP, 01311-300 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
10+
10+
10+