Un Tetto Di Stelle Deluxe Home is a hipster hotel in Salerno Old Town in Salerno. This place has 33 reviews and an average rating of 3.9 of 5. This is a rather good rating.
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Reviews from visitors:
Nice hotel, it has good accommodation and very accessable.
good evening, on 20 january 2020 i booked 2 double rooms for the night of 1st february, the evening of 31st, i receive messages from the b & b manager where i read: good morning luigi, tomorrow what time do you expect to arrive? 10.35 ...
then? ore21.23; why do not you answer? ore21.23; you have 2 rooms booked at 21.24; thanks 21.24; we have your fraudulent reservation legal department. you could cancel within the deadline. part complaint. first of all I want to tell you that all the messages, including the one in the morning, all arrived at 21.23, second, if at one of the 2 the internet did not work the messages on what-app can never be displayed, you have to CALL. I phone her as soon as I get all these messages to clarify, I gave her reasons, and I understand the situation and then I put a stone on it: however I tell her that since Saturday I am overwhelmed with commitments, I can't tell you what time I can do check-in but I predicted a possible arrival in the early afternoon. the fact is that I arrive at 11, I call you to tell her that I have arrived and rightly she was not there and we waited for her. when she arrives she does not even mention a comma to the unpleasant episode that happened the night before and begins with a lie, she tells me that I had told her that I arrived at 6.00, shit ... and luckily I have the recording of the call, my cell has automatic call recording and I never mentioned on the 18th. we go up to the room and the rooms look messy, again because she was waiting for us at 6pm, so the other couple and I went for a ride in the village just to give time to arrange the 2 rooms. on the way back, at 17.30 we find the rooms tidy but freezing, we are still in February, we turn on the air conditioner, the heat pump for hot air and it didn't work, the air set at 30 ° c was lukewarm and in my sister's room and my brother - in - law the air came out less than lukewarm and they have a 5 month old baby, then they will take care of the review of their room. check-out, we checked out at 8.45 am, the lady was not present at the office, I phoned her but did not answer, then I sent her a message on whats-app where I warned her that we were leaving and leaving keys near the POS, the message read it at 10.52 but did not give me any reply, much less thanks for having used its structure. This was the welcome review, now the room review. I booked a double room and gave me the suite. The suite has a fireplace, air conditioning and a personal bathroom. the fireplace could not be used because it smelled and the air conditioner as powerful as it was, could not heat the room. The bed was comfortable but the pillows were too thin. the bathroom, the bathroom was private but to access it you had to go out of the room, cross the corridor, common to all passing customers, the mini corner of the reception and finally you could access the services. Tight, the tiny shower, protected by a plastic curtain, the large 30cm x 25cm sink that I could not even wash my face, however, was provided with soap, a really powerful hair dryer and expensive toilet. as clean as it was, it didn't inspire me.
What can I say, though the structure is beautiful, and the rooms are also fine if the description on the sites was more truthful, starting from the photos, but if you write me suite with private bathroom but the bathroom is outside the room, you have to write it . I don't feel like writing, no I don't recommend it, because I read very positive reviews and I based myself on those to be able to choose which b & b was right for us, but personally I would never go back.
Exceptional structure on the top floor of a private and very quiet building. Bed and breakfast and spotless rooms, there was not a single halo of dust, equipped with all the possible services: air conditioning, shared kitchen, hairdryer, very spacious private bathroom in the room with terrace and huge shower. But that's not all, Ms. Anna is the flagship of the bed and breakfast .. now it's hard to find people as welcoming as you are discreet. Very high quality-price. A hug, Francesco and Federica.
Bad service I stayed 2 nights they never changed the towels, never cleaned the breakfast was poor and the bathroom was a hole the only decent thing was the panoramic bed and the location
We stayed in the room with balcony, clean in order, large bathroom with all the services, Mrs. Anna very kind and helpful, there is a kitchen complete with dishes and necessary for making tea and coffee Breakfast is served at bar near ... The property is located in an ancient building along the sea of Salerno where you can spend time, nearby shops for everything you need
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