Hotel Ponte Sisto is a hipster hotel in Navona in Rome. This place has 531 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
Perfect location, great service, great prices. But very dated! Probably great decoration and style in the 90s, would need a revamp! The breakfast was good but could be improved (fresher bread, more varieties of cheese, more styles of eggs...)
I am writing this review because I booked a stay at this hotel for my mother daughter 3 week vacation to Europe which included 3 days at this hotel May 3 - 6 2020. I prepaid for the stay as there was no talk of Covid 19 or Pandemic at the time. I have twice requested a refund of the prepaid amount and this hotel refuse to refund me the money. They offered me a credit that lasted for a year. I explained that as a result is this Pandemic, I have no plans of visiting Europe. We were visiting London, Paris and 3 counties in Italy. Who knows who will still be alive in.a year. This is the only hotel of the 6 that has refused to refund my money. Since this is BEYOND my control, I figured they would just do the right thing. There actions are greasy, thoughtless, desperate and lack any kind of compassion. So buyers be ware.
We've contacted this property many times by phone and email and now with the ban on entry they have yet to respond to refund our booking. We were not able to travel there due to covid19 and now there is travel restriction!!! They are holding our money for ransom with no way to travel there anytime soon. They ignore calls and emails. This is the only property in all of Europe that has behaved this way. This is a disgusting display of customer service and poor business integrity. A bad first impression. Someone needs to contact me for a refund asap!!
Fairly nice place. Rooms are small, but it is more of a boutique hotel. So if you're not planning on being in the room much, it works. The breakfast buffet was well done. Plenty of different foods and drinks. Staff if friendly and courteous. You're a little over a mile walk to the Vatican and the Coliseum. They are close to many shops restaurants.
Nice clean and quiet hotel in the center of all sight seeing attractions...
Their staff speaks multiple languages which makes my trip a lot more pleasant..
Address: Via dei Pettinari, 64, 00186 Roma RM Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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