Charm Palace Porto is a hipster hotel in Bonfim in Porto. This place has 93 reviews and an average rating of 4.7 of 5. This is a superb rating!
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Reviews from visitors:
First,
When we arrived. The bedroom was not properly tidy and there was leftover sandwiches from the last guest that stayed in the room.
In the morning at 8am we were awaken by an constant construction knocking.
I wrote a first email. No answer.
Normally the breakfast suppose to serve at my door at 10 am but no one came or noticed us.
Whereas, we already had an agreement with the staff that someone supposed to send me a message on what's app.
We realised that the breakfast was in front the door since 8 am.
Next day, we are again awaken by the same knocking noise at 8 am. Breakfast at 8 am.
No staff to really resolve problem.
We are still waiting a contact from them and a commercial gesture.
I am not recommending this hotel.
I cannot emphasize enough how much we enjoyed our time at Charm Palace! Our room was so unique and beautiful and we felt very comfortable and at home. Vasko greeted us upon check-in and he made our stay so enjoyable and fun. …
See you soon
Beautiful boutique hotel close to city center. Clean & friendly service.
Don’t touch with a barge poll.
They took £640 of my money to then cancel my room and leave me in the lurch only offering an alternative room at a hotel which had the following message on their website:
“We inform our guests that due to the rehabilitation of the building on the other side of the street, despite the double glazing that equip the windows, they may be disturbed by some noise inherent to the work in progress.”
Naturally for a 30th birthday surprise trip for my husband I would not want to stay somewhere like that - the hotel also looks far more basic that the original one booked so I can only assume charm palace wanted to pocket the difference.
Charm palace then refused to help or give me a refund for the room which I booked despite not providing me with the room which I had paid for!
This beautiful old house with its 5-meter high ceilings is the perfect way to spend your vacation in Porto. The prices are reasonable, the rooms big and the staff eager to help to make your stay unforgettable. The location is very convenient, as it only takes 10-15 minutes to the city center by walking.
Address: Rua de Fernandes Tomás 215, Porto Opening Hours: Monday: 8:00 AM – 6:00 PMTuesday: 8:00 AM – 6:00 PMWednesday: 8:00 AM – 6:00 PMThursday: 8:00 AM – 6:00 PMFriday: 8:00 AM – 6:00 PMSaturday: 8:00 AM – 6:00 PMSunday: 8:00 AM – 6:00 PM Visit the website
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