Marquee Playa Hotel is a hipster hotel in 12th Street in Playa del Carmen. This place has 96 reviews and an average rating of 4.5 of 5. This is a great rating.
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Reviews from visitors:
The Marquee is a very nice boutique hotel. The designs are sleek and modern when first entering. They have an iPAD to check in on and an attentive front desk who speaks english as well. The front desk showed us to our rooms and gave us a tour inside (which might not be the best considering COVID times but appreciate the hospitality). The room was very clean, bed was comfortable, sheets were soft, and the room was spacious for 2 people (we had the king bedroom). Room looked just like the pictures. We did not experience the pool or rooftop bar because the bar was not open yet so can't speak on that too much. The are was kind of smaller than I'd like it to be but still nice. I will say when we checked in there was an issue in price (I was supposed to stay at the Calixta down the street but it was closed during COVID) but it was remediated quickly and thoroughly! So customer service here is top notch. All employees wore masks and there was hand sanitizer present at the front desk. We did not have housekeeping come in our rooms during out stay due to COVID.
One con is what other reviews wrote below me: noise. The walls are thin and you can hear all the noise outside and inside the hotel. There was a bar with a live band our first night so we could hear all of that and just people talking outside so if you are a light sleeper this might not be the best place. Other than that our stay was perfect!
Don’t go because they cherge me $305.00us more now I am working with my bank for return my money!!! It is noise hotel and very bad service. They never answer the phone I think they know have a lot of people claim his money and never atend! I will never back
Great service and communication from the moment I booked the room.
Very nice & friendly staff. Fresh breakfast. Tiny pool on the top. New rooms and very comfy beds. Location is good to explore Playa del Carmen by foot. It is app a 10min walk to the beach. The only problem is the closed by clubs & bars. So it gets noisy during the nights
Address: Avenida 10 entre 10 y 12, 77710 Playa del Carmen, Q.R. Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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