Americana Inn and Suites is a hipster hotel in Pigeon Forge. This place has 1505 reviews and an average rating of 2.5 of 5.
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Reviews from visitors:
No good !! Looked liked someone was murdered in the bathtub!! Don't stay here!!!
honestly wasn’t bad. No bugs like everyone said. The beds were comfortable. The only issue I had was the shower was a short. So if you’re over 5’4. You would have to bend down. The lady at the desk was nice. I was a little skeptical at first but it was a very nice hotel for the price. You get what you get for 40$ a night!
Had a wonderful welcome from Michelle at the front desk. Warm, quick, and all smiles. Requested a room on highest floor, she changed my room without a hassle. I didn’t have any bugs. My only issue was the fitted sheet seem short so it kept coming up. Other than that, I’m short (5’1”) and my husband is tall (6’) and we didn’t have any issues. Plenty of space. Few wear and tear such as scratches on headboard, mild cracks in shower, specks of dust bunny on iron but not complaining. If those minor things bother you, keep your a** at home. My husband has sleep issues but got the best rest he’s gotten in a long time. Couldn’t hear our neighbors from inside the room, only if when we opened the door. Parking and walking distance to everything. No elevator , requested the highest floor and happy to climb all the stairs. Balcony where you can see the city and river view. Booked my next trip in April and will be staying here. :)
Jan 23 2021 we checked in
Friendly receptionists
Friendly housekeepers
Even the maintenance guy was hospitable
Clean room with extra towels and cloths
Microwave, table, chairs, and TV
The room had a clean and neat appearance and the beds were very comfortable.
Complimentary coffee in room
And even the WiFi was fast!! (I downloaded like 12 movies to my phone in less than an hour)
Each floor has a small patio with tables and chairs which you don't see at every place You can look out for a nice view.
I hope you enjoy coming here as much as I did.
Terrible hotel!! The room was filthy and the roaches are included free of charge. The only positive is the location. This place needs closed down! Do not waste your time or money at this nasty hotel. You might bring home more than you bargained for with the bugs. One example - our toilet overflowed the first night we were there and the water was cleaned up with bath floor towels! We asked for a mop multiple times. This mystery was solved when we saw house keeping with a towel cut out and draped over a broom. If you do decide to chance this place, make sure you check for bed bugs. We saw other reviews mentioning them, but our room did not show any signs of them.
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