Jardin de France is a hipster hotel in La Kalsa in Palermo. This place has 64 reviews and an average rating of 3.8 of 5.
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Reviews from visitors:
Very well priced and its really close to the center. The host is nice and the rooms are great. For the price it is a 10/10. Ideal for budget trips.
Second time to be here and it is still good place tó stay some nights. The staff is kind and very helpful. Rooms are clear, and the cleaning is also perfect.
Location relatively close to city center. Personnel very nice. Top floor family apartment is great (2 levels), I don't know about other rooms. Breakfast varied and tasty.
Take care where you park, location is in ZTL (limited-traffic area), thus you cannot easily park near the B&B. Choose the paid parking on the outer road near the port or pay the daily ZTL of ~5eur.
Unfortunately, it was not a pleasant experience. The hosts spoiled impression right from the start. We arrived at check in time, but nobody was waiting for us there when we rang the bell on the street). We called the phone number indicated near the door and the host, Michele, informed us that nobody is there and he will arrive in 30 minutes (he was subsequently late and arrived in 40 minutes). We had to walk to nearest piazza (3 minutes away), ordered pizza and drinks (we were exhausted after flight and walking from station to the b&b) - and wrote Michele a message that we would be waiting for him here. However, when Michele finally arrived and called us, he declined to go to piazza and just give us the keys (we informed him that we are in the middle of lunch). I left my wife in cafe and came to the b&b myself and was informed that they will locate us in another b&b for one night because of broken air condition in our room. We replied that we do not need it and wish to stay in this b&b, but Michele than told that the room is not cleaned before us (which sounds more real, also they may have overbooked their rooms in reality). I asked why we were not informed in advance, and the answer was that they could not contact us as the booking was not made directly, but via another site (we leave it to you whether to believe this excuse). Moreover, Michele argued about waiting for us till we finish our meal in 30 minutes' time because he seemingly was in hurry to somewhere else - it felt like negotiation at bazaar, but we reserved our stance and finished the meal. After all, we were left no choice (we have paid in advance) and accepted transfer to another location which turned out to be not a B&B, but just an appartment of lower grade much further from city center. Next morning Michele was again late for 15 minutes to pick us up and finally transfered us to Jardin where we had breakfast, but were unable to checkin before 11:00 and were even refused to visit the toilet so we had to explore nearby Palazzo Mirta.
I have to note that neither Michele nor anyone of other staff did not provide any verbal excuses, let alone any compensation for waiting for check in and relocation to lower class appartments. To be honest, they did not even show any guilt.
B&B itself does not show good value for money with very modest breakfast (no cheese except for processed, no eggs, ham) and no elevator (had to climb with suitcases on very narrow staircase).
To sum up, we would not recommend this b&b due to poor attitude to guests albeit high pricetag comparing to other b&bs nearby.
Address: Vicolo dei Sant'Uffizio a Tribunali, 6, 90133 Palermo PA Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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