Hotel Principe di Villafranca is a hipster hotel in Ruggero Settimo in Palermo. This place has 241 reviews and an average rating of 4.1 of 5. This is a good rating.
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Reviews from visitors:
Clean, larger rooms but pretty basic decor & amenities. Located in the newer section of the city.
We were put up in this hotel due to a cancelled flight back home to London. The staff were very rude upon our welcome, saying that they did not have enough rooms, even though EasyJet had made bookings with them prior to our arrival. The front desk, allowed a group of party goers the first allocated rooms which left a family with young children unable to sleep together, and when told this was unacceptable as the children could not sleep alone, the staff said there was nothing he could do. The hotel is clean and decent, but the view from our balcony overlooks a dirty pipes, sewage drains and locals washing and is barred 3m high so you cannot see anything, almost like a prison cell. And to top it all off, my boyfriends tonsillitis flared up, and I asked the front desk for some salt so he could salt water gargle to which he responded it was “impossible” for him to get any salt for me, even though they provide a buffet breakfast and have a kitchen? Terrible customer service especially for passengers that have been dumped here for the night.
Refurbished rooms and well airconditioned hotel. The location was good near the centre of Palermo. Good breakfast, but the restaurant (don't even know if it's open to the public) didn't impress. The hotel doesn't have any outdoor area, terrace or similar. Special mentioning for the extremely friendly and helpful staff! The hotel isn't cheap at 130€/pn for a single B&B.
Good things: perfect climate control, good wifi, and comfortable bed, very nice & helpful guys in grey polo shirts.
No buono: Blonde woman on front desk with an attitude, unpleasant artwork, spare and not quite clean rooms, stained carpet in hallways.
Address: Via Giuseppina Turrisi Colonna, 4, 90141 Palermo PA Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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