Element Orlando Universal Blvd. is a hipster hotel in International Drive in Orlando. This place has 114 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
First, Samuel was great! He was always working so hard. He was the only one at the desk when we arrived. Our room wasn’t ready and he was very apologetic. When we returned to check in later, no one was at the desk for about 5 minutes. Then poor Samuel came running around the corner apologizing because he had to go help someone who had gotten locked out. We got to our room and realized there were only 3 towels but we had 5 in our party. I went back to the counter where poor Samuel was folding the towels himself. The room was clean and nice. It slept 5 comfortably. There were no linens for the pullout bed but Samuel helped us with that also. The blackout curtains were great. The shower was great also. The parts Samuel couldn’t control: We stayed 3 nights and we did not get fresh towels and wash clothes until we took our own dirty towels downstairs to the front desk and asked for clean ones each day. Also, the trash was never taken out so we had to take it to the trash can in the hall. Everyone was doing that so the trash cans were always overflowing. It seems like it would make more sense for them to just pick up the trash from each room daily. The daily breakfast was very limited. We did not have a coffee maker in our room. The pool closed at 10, and there was no real reason that it couldn’t stay open later, especially on New Years Eve. Overall the location was good, but the daily hassle of getting trash and towels taken care of was a pain. I am certain they are short handed, but they shouldn’t book rooms if they do not have the staff to manage them. I would not stay at this hotel again, and would think twice about any Marriott affiliated hotel that would allow an employee like Samuel to have to deal with so much alone. On a couple of other occasions there were two females at the front counter, so why was Samuel alone?
Very clean, modern hotel. My wife and I were very comfortable in the rooms. The kitchenette has everything you need. Pool was great. Location is awesome. The staff were courteous and professional. Even with Covid-19 the hotel was able to provide a nice "bagged" breakfast. Definitely will stay here again!
Very clean, modern resort. Great location to have a night out on icon park. Also not too bad of a price for last minute during spring break on Saturday night. Parking is free but it is shared with icon. So alittle bit of hassle when busy but hotel has good pull in to unload and then park.
Absolutely loved our one night stay here - I would return to this location or stay at other Element Hotels in the future. We drove up on a Sunday evening mid-December. I used the Marriott Bonvoy app to chat with the staff about receiving a room upgrade with my Gold Elite status and they made it happen without hassle! Originally my mobile key wasn’t showing in the app, but with just a quick chat they were able to get it sent to the app so we could go straight to the room. We stayed in a King 1 Bedroom which has a separate living area and fairy large kitchen space with full fridge. Bathroom was large and the bath products smell amazing. Everything was super clean in the room and in the common areas. Breakfast is not much but we just expected some fruit/cereal/pastries anyways so we were happy with it. The hotel was quiet despite being located in a fairly busy area - it’s tucked back from all the hustle and bustle. We ordered Shack Shake and dined in our room, but there are tons of other restaurants within the same parking area. Our GPS took us solely on Universal Blvd and not International Drive which was a totally painless way to get there. Thanks for a great stay!!
Was here for work over 3 weeks. The gym is nice. They have quality comforters. The water pressure was nice.
Housekeeping does an "OK" job. The breakfast was weak---maybe due to the pandemic. There is a kitchenette. I had one fork and 0 pots but I DID have a lovely set of glassware to put my leftovers in. I had to buy a spatula b/c the ones they provided melted under the slightest heat.
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