Heritage Hotel Imperial (4) is a hipster hotel in Opatija. This place has 400 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
Helpfull and professional staff.
Amazing food (halfboard).
Spacious and comfortable rooms.
Parking assistance.
Great location.
We are returnig every year.
Looks great after renovation. Amazing service, tidy and modern rooms.
There is various foods in the restaurant.
Good spa centre. Saunas and jacuzzi. No swimming pool though
Fantastic hotel! Really good service and super friendly staff. From start to finish you will be well looked after. They carry bags, park the car and much more. Always with a smile. Buffet is available for a small extra amount. Definitely worth it. There is a spa and gym in the basement. The gym is open to anticipation and the spa has relax, whirlpool, steam room and sauna. The rooms are large and clean. the beach is just a minute from the hotel. The hotel is definitely worth a visit.
The impression this hotel creates initially and after one day in it changed from the astonishment of its greatness to some disenchantment afterwards. This is a nice looking place with nice and polite staff, but it feels that the the building requires some love and attention. Some people even complained about mold in their bathroom's ceiling. I personally saw moments carelessness here. I attached some photos to show these moments (unfortunately, they are together with common view of the premises from inside). Ultimately, I think management of the place should finally check what is the condition of the hotel by thorough inspection.
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