Villa Cassandra is a hipster hotel in Nuwara Eliya City Centre in Nuwara Eliya. This place has 42 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
Worth visiting again!
Liked · The property on the whole was amazing. Cozy little villa! Just like a fairy tale house. Everything in it was just as what's described online. The breakfast was smashing. The room was super clean. The bed, the bathroom, the curtains, the rugs, the facilities- all were so clean and dust free.
Disliked · The toilet didn't have a hand shower, so that was a little inconvenient.
The admin lady charged me extra, by mistake. Thank god I noticed it and asked her to refund it immediately as cash- then and there.
Nice place. Spacious rooms with all modern amenitie. Problem with food. Breakfast was available although with limited options. Better to take food outside. Good India restaurant nearby.
We lived there for one night with no proper hot water in the shower! The hot water only lasted for 2 mins and gone completely! No blackout! The reception/housekeeping lady kept knocking on our doors in the morning to chase us to leave even we told her that we are leaving at 11:30am in order to catch the train! She knocked out door at 9:30am, 10am and 11:05am! What the hell is it? ! Finally, we have been told that the card machine is not working and cash only! She tried to overcharge us via local currency as well! Terrible services and staff! Very very unprofessional with horrible attitude, she even give us the poker look when I said we want to pay by card. Strongly not recommend anyone to live there!
The rooms are very clean, its calm and silent but you are nearby the most important parts of the city.
Friendly staff and supportive, also helping with planning tours.
Wonderful place to stay. Simplicity is the best. Really comfortable bed. Superbly clean rooms. Recommend to everyone to stay with the extra ordinary staff.
Address: 18/4 Glenfall Rd, Nuwara Eliya 22200 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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