Soho Grand Hotel is a hipster hotel in SoHo in New York. This place has 1487 reviews and an average rating of 4.4 of 5. This is a very good rating.
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Reviews from visitors:
Went there for the weekend to celebrate my 10 year anniversary with wife. Service was awesome. The room was beautiful. The building was designed like something out of the movie John Wick. It had this whole Stanley Kubrick vibe. Awesome place and restaurants on the side. 24 hour diner. Great location. The staff was berry cool. Making this a permanent spot for my wife and I. Highly recommend it. Prices are affordable.
The construction of the room is beautiful. The shower excellent with a rainfall shower head. Great location. Great service. I would highly recommend this place to anybody. Awesome job guys you made my anniversary the best. My wife thanks you too.
I recently stayed at the Soho Grand for a night with my significant other for an anniversary staycation (I'm a NYC resident). To summarize, Soho Grand is a chic hotel with trendy and clean rooms although not quite worth the $300/night price point. Especially incl. the added $40 Amenity fee which provided us with nothing.
Pros:
The location is really great - the West Village and central Soho are a quick 10 minute walk away. Also, the Soho Diner, located on the first floor, has a really great and reasonable priced breakfast selection.
Cons:
The biggest issue with our stay was our room's temperature, which did not get below 74 degrees despite the AC running at 68 all night. The hot temps made it a bit difficult to sleep.
Despite paying the $40 Amenity Fee, we were not offered any of its perks as listed on the website (no PPE, water bottles, coffee). Given that it was our anniversary, the Champagne Upon Arrival that we paid for via the fee would've been nice to have.
Check-in took an abnormally long time with ~10-15 minutes of me waiting with my bags behind a line. The front desk seemed understaffed and congested.
Additionally, I attempted to call the front desk and room service numerous times at around 10am - no one picked up the phone.
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Excellent hotel. Great location. Cleaned properly with all amenities. Excellent customer service. I've stayed in many hotels and Soho Grand is probably the most accommodating. I recommend this establishment.
Beautiful boutique hotel located in Soho Manhattan. Luxury at its finest yet not stuffy. I have plans to spend a romantic Valentine's Day weekend here.
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