One of the good hotel in that area. Pocket friendly as the price for booking rooms was not that costly + they provide different room booking charges based on the services you need in your room. Food has been considered slightly costly, but that is in that whole region, not just in this hotel. It's good for both couples and families, as it's budget friendly. Location is really nice, close to highway, in order to catch cab or vehicle for airport. It is located in the market area so you can find almost everything near you, but no malls are nearby. Ambience mall is the nearest one, takes 15 minutes with cab. Based on location, hospitality and services, this hotel is recommended by a number of people. So a good one of course!
I appreciate the staff of holiday inn for their hospitality and courteousness. Food is mouth watering. They have plenty of dishes to choose from. Easy pick and drop at airport by chauffeur with minimal waiting. Rooms are clean and cozy. The stay was worth every penny spent.
I have been here a lot, it's a great property. Well maintained as most Aerocity hotels. The prices are reasonable too.
But this time, the service wasn't up to the standards. I attended a few family functions here, and the food service staff wasn't well informed, water bottles were provided a couple of hours later, after constant reminders. Even the lunch started 1 hour after the designated time, and guests were left waiting.
I believe it was the contracted staff, but that shouldn't be the excuse. The management needs to be responsible for the same.
Otherwise the food, decorations and other arrangements were amazing.
I'll not let one average experience in these pandemic times decide that it's a bad property.
And yes, the GM was very polite and helpful. Helped my uncle carry his luggage till his room when the staff was short.
One of the best 5 star property. Ambience, room and staffs are really very good. They provide first class service. I would suggest everyone to book directly from Roseate reservation, as they provide you reasonable price along with other complimentary things. Looking forward for more stay at Roseate in near future.
The service was good but extremely delayed. Guests had to wait for minimum 15 -20 minutes to get their orders.
Portions served were not repeated especially desserts.
However the price was good.
But having such large name the service could have been quicker
I had the best experience here. There is hardly anything that you will not love here. Everything is so good. The ambience, environment, lighting, decorum, hospitality, rooms, food and infrastructure. The staff is super duper friendly and supportive. I will definitely choose this again for a stay. Thanks Pullman and all the staff. It was a pleasure staying here.
I had just stayed with lemon tree. Stay was very convenient . I enjoyed my stay for 3 days . Good hygienic adaptations . Good to see Travelers after a long . Decent environment in hotel. Front desk was so helpful in terms of personal requests. A guy with decent hairstyle on Desk was very delicate in terms of helping us . I am unable to recall his name. He was a person with very jolly nature. Level of service under a budget stay is really appreciated. Highly recommended
First of all, a rather well laid out and maintained hotel. The housekeeping and the food are stand outs. The service levels at the functional level are very good, less the "dine in" or " room service" which needs asap review and would put this hotel down to 2 stars in experience. However, considering the excellent response of the management to the massive screw up by the night staff , albeit a slightly delayed response, has assisted in giving this hotel another chance and saved its rating. The gym needs more equipment specially treadmills and the gym staff has to start sanitizing the equipment and spend less time on their mobiles.
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