La Sultana is a hipster hotel in Kasbah in Marrakech. This place has 268 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
“The Place of Leisure & Peace”
This iconic piece of art has a lot of details. Every corner, each place within the hotel has a story to tell. I visited the two most popular hotels around here, but La Sultana is totally different place. The moment you walk out the door, you start to miss it and wanted to go back. All the stuff from the front desk tell the kitchen are amazing people. They are full of kindness and humor. I felt myself home with all means of comfort and relaxation. Anas, Abbas and Rabei are the best folks. I much appreciate all the staff at La Sultana hotel. With best regards and thanks to all :)
I just came back from a visit at the spa and restaurant and I want to start with the pros:
-The staff are all very kind and I believe have best intentions
-The space is absolutely breathtaking
-My massage experience was lovely
-A beautiful vibe overall
-Nicely located
I recommend visiting this hotel even with my mishap.
Con:
I decided to get a pedicure after my massage. Keep in mind this was all a solo experience. I was trying to treat myself to some peace. The pedicurist was nice and I think tried her best. The room had flies buzzing the whole time. Not her fault. I let it pass. However, during my nice lunch on the roof an hour later, I started to realize that my $90+ gel polish was already chipping.
I figured I would just enjoy my lunch and deal with it after. After my lunch (which was also lovely), the spa was still open so I went down to get a fix on the spot that was chipping. She was kind enough to do it over.
I just got down to rest a few hours later and it is chipped again in a different area. Upon closer inspection, there are even spots where polish is over my cuticle.
I’m frustrated. The price is just too high to justify anything but a great pedicure. I want to be looking at my toes and thinking “Ahhh I spent $90 on my pedicure and it looks like it”. Instead I’m feeling dissatisfied and ripped off. When I asked her of the price accuracy, she said it was accurate because this is a luxury boutique hotel. She didn’t seem to understand that I was aware of that, hence why I came to give the establishment hundreds of my dollars, but that the quality of experience should match the description no? I also want to point out that they only had 3 colors...none of which I would have chosen as my top choices (and I am not into neons or crazy colors, but for $90+ a pedicure can you please invest in more OPI?) I ended up settling for the most nude tone. It’s such a silly thing, but the price was too high for me to have to bare this lingering annoyance.
Fabulous, over the top, super clean, very friendly and polite services... Everyone there wants to help, rooftop is a must! Follow all outside restaurant recommendations by Anas!
I’ll give their food 3/5, they need better in-house chef.
It's a beautiful place.
This is a dinner review.
First the good bits!
Lovely staff in an incredible location. The place is beautiful and staff, while a little slow, are gracious and helpful.
The first two good points however do not make up for the quality of the food and cooking. Quite simply it’s too expensive for what you get. It’s 3 Michelin star prices for what is frankly quite average cooking.
Disappointed as had high hopes, but still nice to see a wonderful location.
Address: 403 Rue de La Kasbah, 63-67 rue Boutouille, Marrakesh 40000 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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