Barceló Emperatriz is a hipster hotel in Salamanca in Madrid. This place has 548 reviews and an average rating of 4.5 of 5. This is a great rating.
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Reviews from visitors:
Stayed for just a night on business matter and I loved the location of the building, its modern style and the friendly personnel. Definitely would come back next time in Madrid
Really good hotel, well located and friendly staff. I was particularly happy to go back there and see that they have changed those single use bottles to refill containers.
We loved this hotel. Very clean and well kept, and the room and bathroom was a good size. Bed was super comfy too.
The area was also great. Even though it’s in the city, and close walking distance to things- it’s also nice that it’s quiet and on a quiet side street. It was great to have a quiet and classy hotel to come home to after a busy noisy day.
Clean, cozy hotel. Good breakfast. Great terrace. The room was a bit small.
Stayed two nights. Pros: there are rooms available with spa tubs and huge terraces. The bed is huge and comfortable. But surprisingly not as much as you might think. The restaurant is very good for a hotel restaurant. I was very tired and getting over a cold and ate there both nights. cons. Service is pretty disorganized. I asked to have the room service tray removed (which they tell you to do) and three hours later it was still there. When I called about that, the woman I spoke with was apologetic, and someone came right away, so that was great. But I also asked about a slightly later checkout. She asked me to come to the desk, which I did. She said it was no problem. Regular Check out time came, and my room key didn’t work. The concierge fixed this, saying there was no trouble with my late checkout, I shouldn’t worry, it was just that the key had been assigned at checkin. Well but why wasn’t this changed? Whatever. I went to my room to pack. The front desk called. They treated me as though I had done something wrong, did not believe I had made the request. I hurried through my packing because who even knew what was going on . I went downstairs. They were hugely condescending about the situation and went over my bill with far more care than was really necessary, as though I might try to cheat them. It was unpleasant. When this was over, I was offered a “discount” on future stays - it was a sales pitch at check out. The whole thing just felt extremely tacky. I liked many things about this place but there are other options and I wouldn’t do it again.
Address: Calle de López de Hoyos, 4, 28006 Madrid Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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