Sutera Sanctuary Lodges Sdn Bhd (Reservations & Administrative Office)
Hipster Hotel | Kota Kinabalu
Sutera Sanctuary Lodges Sdn Bhd (Reservations & Administrative Office) is a hipster hotel in Pantai Tanjung Aru in Kota Kinabalu. This place has 86 reviews and an average rating of 4.1 of 5. This is a good rating.
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Reviews from visitors:
Small reception area with 2 counter at ground floor of sutera avenue building..don't have signage from lobby so quit difficult to find..
Went there with my wife last week. Atmosphere was really wonderful. Welcoming staff is generous. Breakfast is amazing as well. Restaurant staffs are excellent, i personally love the music played during dinner. Regards to the musicians especially the one playing cello. Its my first time enjoying dinner accompanied by a group of musicians. I will definitely comeback with friends someday later. Keep up the good works. All the best to the management and staffs. Thank you.
Stayed here a night before hiking up Mt Kinabalu, good choice cause have a good night rest before the hike. Friendly staffs and cooling environment.
We had an amazing stay at this property (Summit lodge specifically)!
Pros:
Amazing view of the mountain right outside the main balcony in the morning
Dedicated, friendly and accommodating staff; they are always anticipating our needs!
Good selection of food in the two restaurants offered in the park
Great location - no need to drive at all to get to the trails, we had a lot of fun hiking around the park
Free wifi in the room was decent
Fireplace, with firewood provided (if you need a top up, it's chargeable though. We didn't need a top up for the two nights we stayed there). They also set up the fire for you, they are literally just a ring away.
Laundry service is available
Beautiful quaint lodges with nice firm mattresses, clean interior, all toiletries provided
Many trails are available for hikers in the park other than the obvious climb up the mountain
A radiator is also provided for cold nights
Cons:
No umbrellas provided in the lodge - it rains rather frequently, this is a simple upgrade that can benefit guests staying here (we also stayed at the Poring property owned by the same company and they provide umbrellas in the lodge)
Only one torch light - provide two at least since the lodge can technically sleep 4 at least. The park is rather dark at night when you are walking about. Another simple upgrade that can benefit the guests staying here.
This is not necessary but would be nice to have: some binoculars. There are many species of birds here in the morning and bird watching is quite popular in the park. It would be a nice add on if binoculars are provided / or are available for rent.
Update all signs on the trails. Many signs are either missing or are extremely faded. We got lost a few times.
It'll be good but unnecessary if the park could rate the hikes and provide more information at the start of the trail - distance, difficulty, incline, natural path/ steps/ gravel?
It'll also be extremely helpful to have a poster at the park entrance or at the major restaurants for trail closures / conditions.
All in all, it was a really good stay, the staff were great, the rooms were excellent, location is great, Summit lodge would be perfect for a family vacation!
Definitely a nice place to stay, place is still new. it's pretty near Imago mall, too bad there's no foot bridge connecting sutera and imago that you'll have to take grab (4-5MYR) or risk your life frossing the main road.
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