Villa Ocean Dew is a hipster hotel in Galle City in Galle. This place has 44 reviews and an average rating of 4.2 of 5. This is a good rating.
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Reviews from visitors:
Best place and best service with friendly staff
Nice Hotel with a fantastic pool for real swimming! Beach in front of the house and a super friendly staff - really customer orientated!!!
Nice location and semi private beach
Nice place, nice clean pool, good access to beach. Plenty of beach bars and food within walking distance on beach or road. Nice breakfast and plenty of it. One of the ground floor rooms had an amazing outdoor shower. Staff very pleasant and helpful. Highly recommended.
Stay away even if Free! Never consider! Here is why...
Please lol at the real pictures below and read my customer experience. I believe you don’t want to be there...
We arrived at 10.30pm and explored that bed sheets and pillow cases and single blanket (we were told there is only one) - all of them have spots from sprinkles (grey, yellow and rusty-who knows from what, see the pictures). The local worker got very aggressive when I have shown him all and said that they cannot do anything as we are late. After owner came - they brought 2 clean bed sheets from somewhere and changed (2 out of 3 requested) and NO pillow cases, NO towels and NO blankets were changed.
Finally and after long and fair discussion of the customer satisfaction (this is the most interesting part) this owner requested to pay for breakfast (As I refused to pay for dirty sheets / 1st night of stay) 100usd otherwise he will call the police if I don’t pay. I replied that he can do so and also promised that will file the official claim toe chamber of commerce in his city (it has been done already!) The owner has concluded that we have to leave NOW.
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