Hotel San Michele is a hipster hotel in Cortona Old Town in Cortona. This place has 88 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
I stayed at The San Michele Hotel on the night of September 22, 2019. The front desk agent asked to see my ID and stated he would give it right back. This was not done and nor was it returned after checking out in person at the front desk. As if this was not bad enough, I was assisted in booking a train ticket to Venice by the front desk agent as well. This ticket was booked for the wrong day and cost me 107 extra euros. I am traveling and will be on the move, so it will not be possible for this hotel to send me my ID and will cause me to have to carry around my passport the remainder of my trip. I am headed to Octoberfest in Munich and will be wearing lederhosen, which will not accommodate me carrying my passport. They are also refusing to address or take any responsibility for the miss booking of my train ticket, have been rather dismissive about it. So the damage is already done, the lack of attention to detail has proven to be costly and a rather big inconvenience at my expense.
It’s ok to make mistakes, but it is not okay to avoid responsibility and not try to make these mistakes right.
An saying/offering to mail me back my ID at no cost, which you failed to return to is not enough. That’s an obvious given that you will do that.
I am very disappointed with the lack of attention to detail with this hotel and WOULD NOT RECOMMEND ANYONE TO STAY HERE.
was twice ... again I will be back ... pleasant aura of the place
The San Michele is nearly the perfect place to be in Cortona. I would give it 10 out of 5 if I could. You must stay here!
Recently finished my third stay at Hotel San Michele of 2 visits to Italy. When in the Camucia- Cortona area, I would not consider staying anywhere else (I wish other hotels would learn from their consistently excellent hospitality, too). It’s the old Baldelli Palace, and so all of the rooms are different in little ways. That makes them a bit quirky at times, and admittedly I *will* remember to ask for one with a stand-up shower (chuckle). But that’s the fun of this place- every stay is a new adventure, it’s always comfortable, the scenery and interior of the hotel are breathtaking. The staff, as noted above, are always top-notch at warmth and hospitality. Grazie!!!!
Location perfect inthe center of Cortona. Nice rooms and breakfast. Service is great
Address: Via Guelfa, 15, 52044 Cortona AR Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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