Kenzi Basma Hotel is a hipster hotel in Old Medina in Casablanca. This place has 882 reviews and an average rating of 3.8 of 5.
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Reviews from visitors:
Definitely not a 4 star hotel. Room is spacious and so is the bathroom. The carpets are dated n dirty. Basic amenities - No tea/coffee in the room. Breakfast was substantial. No pool. There is a bar but no restsurant. Located in the older part of the city. Lots of traffic noise. Service is okay.
Nice location. Medium rooms. Medium breakfast. Good price
Hotel is so near with train station. It is like 5mins of walking. However the hotel itself needs improvement. Facilities are, I would say outdated. The staff, they are nice and helpful though.
I wish I had the option of giving negative stars that’s how bad this hotel is !!!!
We travelled from Canada, extremely exhausted came to this hotel only to be faced with EXTREMELY RUDE receptionist who only wanted to get as much money from us as possible. The add displayed online showed a lower price than what they charged us and kept adding additional charges for minor services.
The pictures look NOTHING like the rooms in real.
Do not book this hotel if you find the pictures attractive!!!
Bath was NOT clean, had hair all over the bathroom floor.
The towels had stains on them.
The blankets were very worn out and was ripped.
The wifi was super slow, there was no connection in the room. We had to go out in the lobby to use the internet.
Felt like a cheap motel.
Do yourself a favour and book a cheap motel rather than this deceiving hotel.
Use that money on food.
Had a reservation which was not refundable if cancelation. However, Covid19 was in full swing, flights were canceled and we could not even come in Morocco. The cancelations was above and beyond my wishes and yet the hotel refused to refund me the room. Shameful.
2 WINDSOR HOTEL CITY CENTER



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3 Hôtel les Saisons



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