Hotel Boutique La Artillería Cartagena de indias is a hipster hotel in La Matuna in Cartagena de Indias. This place has 308 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
Great little hotel!
My wife and I stayed 3 nights here and it was perfect! The rooms were extremely clean, and although quite small, they were very efficient. For an extra fee, you can get a bigger room, but we usually don’t spend much time on the hotel so we went with the cheapest option.
Which leads me to my next point; price. This was one of the cheapest hotels we found with great reviews and it didn’t disappoint. Service was amazing, and the hotel has a tiny pool on the terrace which is great for cooling off after a day of walking around the city, or just get some sun, since the only “nice” beaches are in the newer part of the city, which is flooded with tourists and lots of people and large buildings.
This hotel is pretty much in between the barrios of Getsemani and Calamari (I think that’s what it’s called) and you can walk EVERYWHERE. In literally 10 minute walking radius from the hotel you have all that anyone could want; beautiful neighborhoods, great food, good parties, points of interest, etc. we were there 4 days and never left the walled city (except for a bus tour) and still wish we had more time to take it all in.
Can’t say how happy we were with our hotel choice! Highly recommend it!
nice rooms if you are not on the 1st level. can get loud in the morning from breakfast. nice pool area. Breakfast is good. The neighborhood is great
It has very bad service. They don't help enough to book outside experiences. Don't have much tv channels as the guide that is in the room says. They have no knowledge nor help in any way to make the stay better. Also the person in the front desk should have told us since we made reservation for an activity that there wasn't any availability. Plus the rooms do not look like the ones on the booking websites, it is totally different and very little spaces. Plus they don't even have hand soap in the bathrooms, you have to use the body soap instead and there is just one. I don't recommend this stay at least not for this amount of money. Dont pay this much for this terrible service. I bet you can find equal price for better service.
Good value. Nice breakfast and coffee. Just outside the walled city, but fun town square with entertainers at nice. Roads with umbrellas. Some pretty narrow roads.
I had a terrible experience booking this hotel. I booked on a platform back in November, under the assumption that it was non-refundable. This hotel waited over 4 months to charge my card and then canceled without notifying me that the charge had not gone through, THE DAY BEFORE I ARRIVE. And then when I tried to reach out to understand what had happened, they hung up on me and blocked my phone calls thereafter.
First of all, if you are going to position it as a non-refundable booking, don't sit on your butts for 4 months to conduct the transaction.
Secondly, if the charge isn't going through, do the right thing by the client to see if there is a solution. Don't just cancel without notice.
Finally, if a client is trying to reach you to find a solution, don't hang up and block calls.
Totally unprofessional. If they are like this without guests coming on the property, I wonder what they are like once guests arrive.
I gladly took my business elsewhere.
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