Queen Victoria Hotel is a hipster hotel in Waterfront in Cape Town. This place has 173 reviews and an average rating of 4.7 of 5. This is a superb rating!
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Reviews from visitors:
We had a lovely stay at the Manor House at the Queen Victoria Hotel. The staff was incredibly forthcoming and helpful when we had to prolong our stay due to multiple flight cancellations. The room was very elegant, the bathroom spacious and clean.
Furthermore the location is perfect. Right next to the V&A Waterfront but they still manage to keep the complex very private and exclusive. I can definitely recommend!
We stayed here 2 nights in January 2021 in Manor House unit 1401.
Pros:
- the baggage porter was very friendly and welcoming.
- ample/free parking
- location is excellent. Very close to the Waterfront
- rooms spacious (Manor House)
- not far from the train station (we came with the Blue Train)
- Spa and pool next door
- breakfast was amazing and the waiter super friendly
- Most of the staff very friendly
Cons:
- We didnt feel very welcome by the receptionist, maybe she had a bad day. All other receptionist have been very polite.
- The promised (by same receptionist) milk for the coffee was never brought and we had to call again.
- The tv remote did not have batteries and receptionist/butler did not pick up the phone anymore nor called back (around 22:00)
- some of the furniture / fittings would need bit a touch up as scratched, damaged etc (e.g. water tap on left basin not properly mounted and wiggly, after flushing the toilet keeps on running quite often)
- doors of cupboards and wardrobes do not have soft closing hinges
- phone on the bed was dusty
- tv not mounted properly as cables visible under and on the side of the tv
Not sure if the normal price per night is really as high as shown in the internet, but if correct then I would feel this is far too much for this room. I guess it could be because of the location.
One of the best hotels I’ve ever seen. The staff is oh soo lovely, literally from the moment you get to the reception you feel at home. The rooms are STUNNING. Of all the hotels we’ve been to, this is mine and my husband’s number 1. Absolutely out of this world!!
When we return to Cape Town we are 100% staying at Queen Victoria Hotel again! The entire hotel staff is professional, friendly and always one step ahead of us. It is perfectly located a short walk across the street from Queen Victoria Wharf with plenty of excellent restaurants and stores. Even the third party services they recommended or reserved for us were above our expectations. We have traveled to many countries around the world and this has by far been THE BEST hotel we have ever stayed at.
What a lovely hotel. The staff was incredibly helpful and nice. We loved our room. Beautiful bathroom and extremely well appointed room. PERFECT location. We highly recommend!
Address: Moorings 5 & Portswood Ridge, 5 Portswood Rd, Victoria & Alfred Waterfront, Cape Town, 8001 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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