La Casa de Cris & Jose is a hipster hotel in Cancún. This place has 88 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
This was an unexpected treat. At first, I was just looking for a place to stay near the airport; and this turned into a pretty cool experience. The hosts there were very accomodating in regards to any needs I had. I highly recommend and would stay again.
It's amazing I loved it when I was there
Great memories and so friendly .
We were well looked after by Alex and it's a lovely house with a great garden can not wait to go back again Thanks
We definitely did not miss a flight, we were looking for a place to hangout while waiting for our flight to go home after my family had a flight earlier that day. We were clear on the phone we only needed it for less than a day and we were told no problem. We asked if we needed to make a reservation and we were told no and to just to come to the house. The only reason I was angry was because we could not find the house as the area is not developed. Once we found the house, we were told to ring so that a lady at the house could open the gate for us. After waiting for over 10 minutes the lady appeared and we told her our information and she walked away with nothing being said and left us outside the gate. I was upset and the guy we spoke to on the phone was yelling at us, he even had the audacity to ask us if we were drunk, yes we were wasted at 11am! LOL. Terrible customer service (I understand stuff happens but there could still be good customer service) and I definitely don’t recommend to others, my experience.
Hi Cris and Jose
We are very happy with our stay in your lovely house.
Thank you for your kind help!
Marc and Grace
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