Casa Cielo is a hipster hotel in Downtown Cancun in Cancún. This place has 52 reviews and an average rating of 4.0 of 5. This is a rather good rating.
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Reviews from visitors:
Great place, opposite to Russian Embassy. Really close to bus towards beaches. Great manager. All stay highly recommended. Thank you Jose!
First time cancelling a reservation. When we arrived at the place there was no one to open the gate for us and there was no one at the reception to accommodate us! Waited there, sitting in front of the building, for about an hour hoping that someone will show up! No one was there and there was no connection with their listed phone.
Absolutely not acceptable! Had to cancel my reservation at a cost and find a new place to stay!
Not recommending at all!
TERRIBLE! management partying with friends every weekend to having managment try to shake me down for more money because he just felt like exhorting an American tourist (and I pay through Booking but he refused to take a credit card and only wanted CASH)to guest (usually managments friends) trashing the pool area every weekend. It could have been a nice place but its just tacky.
Great tacos, recommend the arrachera. Street makes it noisy.
Worse experience possible. Overbooked, sent to a lame hotel, were told we'd be picked up at noon the next day, didn't happen, our room wasn't ready the second day till after 3, and we were provided the wrong room. Wouldn't recommend to my worse enemies.
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