Hotel I Portici is a hipster hotel in Bologna Train Station in Bologna. This place has 30 reviews and an average rating of 3.7 of 5.
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Reviews from visitors:
pros: location is not far from the center on a nice shopping street, though not central. Breakfast was very nice and tasty (the lady was chopping fresh ham for the omlettes). The staff at reception were lovely, effective, and efficient. Overall covid-19 measures were well respected. Room and decor is pretty.
cons: we had a horrible overall stay for one key reason: we had specifically asked for a quiet room when booking as we would drive a lot the next day and came with a small child and it was extremely noisy. There was a concert in the park which our room overlooked and we thought it was crazy they had no idea it was happening. Initially I called reception multiple times as we were right above the restaurant terrace and thought it came from there. However they said it was the park and they said they couldn't do anything about it. I then spoke the next morning with reception staff and told I found it hard to believe they weren't told this would happen and they admitted that of course they have a way of knowing about these things happening but management had not informed them about this time and therefore didn't take it into account during my booking as they would have moved us to another room had they known. They then insisted that they would contact us via email to let us know what they could do for us and after 1 month of chasing them they said it was out of their control so they couldn't do anything except give us a better rate next time... appalling...
Other negative things but minor: the cot was not ready in the room during check in and we had to call & wait for it to be sent up, cleanliness was not great as there was dust on the shelves and we found some brown stains on a pillow, the restaurant at the ground level has tiny portions and although they talk about fresh pasta all the time it wasn't very good for the price and quality in Bologna.
Great location, outstanding service and good hotel. It has it's own parking
Early October. Room at 26 degrees. Answer from receiption: AC ist switched off at this time of the year. Only possibilities are to switch heating off and to keep window to noisy road open...
The hotel is very nice, the price for such a nice hotel is low but certainly the period (January 2021) counts. The staff is really really nice, both at the reception and at breakfast.
There are two restaurants, the one-star Michelin restaurant and a traditional tavern. I had dinner at the tavern and I found myself very well, all very good and all in all honest prices. There also very nice staff.
Great breakfast.
Very comfortable room.
I don't give five stars because something didn't convince me all the way, but still a great stay.
Comfortable bed, cozy and well furnished room, good clean bathroom with spacious shower. The only drawback is the very small TV in terms of size and distance of the bed from the device.
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