Sahara Sunset by Diamond Resorts is a hipster hotel in Benalmádena. This place has 1003 reviews and an average rating of 4.5 of 5. This is a great rating.
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Reviews from visitors:
Good experience overall.
Big bathroom, big hall, room and full kitchen, huge balcony. Very comfy and calmed, closed to beach.
A good place to relax and spend a nice week for traveling around Malaga and the cities nearby.
Great welcoming!
Only 2 bad things:
They need to check their electrical system, we had 2 or 3 power cut (blackout). So image of you went out and you return after 2 days, bye bye you food. Nevertheless this should be reviewed by maintenance, easy to fix.
Now here is the "scary experience".
By mistake the main desk assigned our room to 3 others guest. In the middle of the night they "broke-in" while we were sleeping (entered the room and we all got spooked). I can understand it was a human error but the the hotel didn't give us any compensation gift.
Couldnt fault the apartment at all. I loved the touches of starter packs for dishwasher etc. Service was friendly and professional. Unable to check out facilities because of covid but looked absolutely brilliant. Well placed for the beach. Clean and tidy. Lovely stay thank u
Apartments were lovely the studio i thought personally was better than the one bedroom apartment. We went in low season so price was acceptable all amenities expected in the apartment. Close to pubs and the beach.
The swimming pool was really cold. In the photos you can contrast the real temperature with the control official one. The jacuzzi was close. When I ask why (one is open and the other close) they answered it was the “vivid rule”. The access to the swimming pool to take sun was close and had a sign for previous reservation, but when I asked told me I had to go to the other one further from my apartment. When I complain they said will open, but never did. When we arrive and saw you have to take two stairs to go to the appartment, we asked to change it. They asked me why I reserve it, well I didn’t knew I had stairs...so even they acces to change it complain they had to clean it because we came inside. The facilities are great if the service would work.
We have a kid, and we came for the facilities because we called and they said things are working, but actually nothing really works well, no cleaning due to covid, internal swimming pool is cold and almost with no availability also you need to go out of the apartment and then enter the main hall to get into the pool instead of going directly within the complex due to covid, kid's playground not allowed neither due to covid, they would not give papers for drawings due to covid, no maps due to covid, cannot take sunbath on the border of the outside swimming pool due to covid. All they can say is that all the excuses are due to covid. You are on your own.
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