Hotel ZaZa Austin is a hipster hotel in Downtown Austin in Austin. This place has 165 reviews and an average rating of 4.5 of 5. This is a great rating.
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Reviews from visitors:
Hotel service was superb, as was the condition of the room and amenities. However, we did experience an issue with the Valet Parking. Following departure, we noticed that the vehicles key fob was damaged while in the Hotel's possession. Spoke with Valet Manager; unfortunately nothing was resolved. Would like to settle this in a professional manner. We were unable to get in touch with another manager on site. If possible, please comment below with a name and telephone number of someone that can assist with this matter. Thank you.
I was visiting my daughter the weekend of the Austin polar vortex. Fortunately we were at Hotel Zara as we had to extend our stay through the week because of weather. As luck had it they were one of the only hotels whose restaurants remained open through most of it and when they finally had to close they offered us breakfast tacos and sandwiches for lunch. If I was going to be stuck somewhere, I can’t think of a better place to be stuck! Their customer service and communication amongst its guests was superb! I watched as they took in locals with their dogs, children and belongings and worked around the clock with a skeleton staff as most of the employees couldn’t get home either. I’m sure the staff was exhausted but they continued to serve and go above and beyond for their guests. On my next visit to Austin, I’ll be staying at Hotel Zara!!! Thank you for keeping us warm and fed!
Lovely hotel. They always take care of us. From the valet to room service...everything was great. I wish we could have stayed longer.
I stayed here with two of my friends to celebrate all of our birthdays. It is SOO AMAZING!! The staff here were SO helpful, and the rooms were VERY comfortable!! We all had the BEST sleep!! We were also able to experience a MAGICAL time at their spa. Ruby was so GREAT at putting it all together for us!!! I will DEFINITELY be back!!! This has truly been a special birthday weekend for us all!!!
I had reservations for thanksgiving at Group Therapy. The restaurant and hotel are beautiful, and I know it was a holiday but service was average.
Our waitress did not know much about the menu, and the green bean casserole dish was burnt. And the dressing dry.
I was looking forward to eating out on Thanksgiving, mainly because I am a chef and caterer
It was okay, but disappointing for such a beautiful space.
Address: 400 Lavaca St, Austin, TX 78701 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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