The Burgess Hotel, Trademark Collection by Wyndham
Hipster Hotel | Atlanta
The Burgess Hotel, Trademark Collection by Wyndham is a hipster hotel in Buckhead - North Atlanta in Atlanta. This place has 88 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
This is a great boutique hotel. Cool neighborhood in Buckhead close to amazing shops and restaurants. Wonderful bar in the lobby with craft cocktails and such a cool setting. We would definitely stay here again.
This hotel is perfectly situated to enjoy the best that Atlanta has to offer. In the middle of Buckhead but it feels secluded. The interior design is resplendent, and the hotel staff offered my wife and I the best service we've had in recent memory from ANY business establishment. Great for couples trips. Special thanks to Christian who welcomed us on our first day. Can't wait to come back after the pandemic for another stay!
My new favorite ATL hotel in Buckhead. The ENTIRE place is absolutely gorgeous! The rooms & showers are amazing. The decor is something to go for, even if you just enjoy the bar or restaurant. Everywhere you look, including bathroom is just beautiful!! The staff is extraordinary...from front desk, house keeping, maintenance, restaurant and bar...EVERYONE is amazing and so personable. My favorite is Christian at the front desk. Top notch!! Can't wait to go back. AND EVERYTHING IS OPEN (pool, bar, restaurant...no excuses like other area hotels). - stephanie
I stayed @ The Burgress on 2/28/21 & I seldom take the time to write reviews, but felt compelled to do so this time! Here’s my honest & full review of my personal hotel stay! The Great & The Not So Great!
The Great: Interior was Nice, Very nice Bar Area. Sitting area was super nice. The Entire hotel was Clean & With Modern/Trendy Decor. Very Comfortable Beds! I Loved the well-lit Vanity in the Bathroom!
The Not So Great: Little Pricey for that particular area ($199 Per Night - on that date)., there’s a hidden parking fee of $35 on top of the room rate (not listed on the web anywhere) . Here’s my problem with the parking fee (other than it’s a “surprise” once you’ve booked & arrive @ the hotel!). It’s not a parking garage or even covered - it’s unpaved, unlined - pot hole filled, junky parking lot - debris in the back & a super huge pothole, which I hit @ night, on the left side of the bldg.! And, other guest - some who are just in for dinner @ the restaurant, park at all sorts of angles, taking up 2 spaces at times (mind you ... there’s a mention of Valet - never once saw “that” person (checking in or out!). Didn’t dine @ the restaurant, as I had engagements, however it smelled amazing & guest dining outside seemed to really enjoy it! The Room had a slight “musky odor “, which intensified during the night & hits you first thing when you awaken . Perhaps a light/pleasant deodorizer might fix that (?). I also missed the sink that’s in most hotel rooms (even the upscale ones) I don’t like getting water from the bathroom sink for coffee maker. It’s just the thought of restroom water. I don’t get it from my own home for consumption!
My only other thing - there was an “older woman” maybe a manager - perhaps even the owner -(?) whom I overheard scolding a group of employees at the desk as I was exiting for the evening - i felt embarrassed for the employees (the Woman was obviously not happy) I feel this should have been handled more professionally/privately & not within earshot of guest.
On an ending note, my check in was “so-so” as the young lady at the front desk seemed pre-occupied & I felt rushed . But, Check out was great! I believe it was Natasha or Natalie?
Final Plus - Covid Guidelines seemed to be followed as all front desk & Bar staff wore mask & for added measure hand sanitizer bottles were placed at each floor after exiting the elevators!
Overall Nice Hotel - Pleasant Stay, I would love to come back & try out Fia & Stay again when I’m passing through on my next business/pleasure trip! (once the parking lot is as up to date/nice as the interior)! Lastly a suggestion... let your guest know -IN ADVANCE- that they will have a Mandatory Parking Fee of an extra $35. ( or find a way to incorporate it as part of the hotel rate). Most people don’t appreciate those types of surprises!
This is a very nice property and the staff is very accommodating. I had the pleasure of encountering Niko during my stay. She is professional, courteous, and very pleasant. The rooms are clean and the beds are comfortable. The restaurant is very popular. I would definitely recommend this property. I will be back!!!
Address: 3600 Piedmont Rd NE, Atlanta, GA 30305 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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